Work-life balanceWork from home optionPaid time offCompany CultureHealthcare benefitsCareer advancement
14
Years of experience
Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and a results-driven mindset.
Work History
Healthcare Account Executive / Revenue Growth
5 Years 8 Months
United Parcel Service | 01.2021 - Current
Manage and expand a multi-state territory, driving growth across assigned healthcare accounts to achieve a $2.0M annual sales target and maintain a 22k Average Daily Revenue (ADR) plan.
Executed strategic account management and expansion initiatives on existing customer contracts, introducing new UPS products and services to maximize share of wallet and secure long-term retention.
Leverage internal leads from operations and field staff to expand the business pipeline and develop targeted sales strategies for high-potential healthcare accounts.
Conduct comprehensive pre-call analysis (evaluating account history, shipping volumes, and billing/complaint trends) to craft customized value propositions and maximize conversion rates during daily customer meetings.
Generated and presented customer-facing performance reports highlighting shipping history, incentive structures, and service reliability to facilitate renegotiation discussions and secure renewed commitments.
Generate and present customer-facing performance reports highlighting shipping history, incentive/discount structures, and service reliability to lead renegotiation discussions and secure renewed commitments.
Utilize advanced negotiation techniques to handle complex pricing and contract proposals while ensuring profitable margins for UPS and competitive value for the client.
Partner daily with Package Operations and field teams to design and execute tailored logistics solutions for accounts with specialized delivery schedules, dedicated drivers, or unique facility needs.
Leveraged internal leads from operations and field staff to expand business pipeline and develop targeted sales strategies for high-potential healthcare accounts.
Senior Strategic Account Executive
2 Years 2 Months
United Parcel Service | 11.2018 - 01.2021
Positioned UPS portfolio of services to secure new business and expand customer operations into international markets.
Specialized in Prospecting and Cultivating New Business by Building strong and effective relationships, resulting in growth opportunities.
Consistently achieved & exceeded Sales Quota for Domestic and International measurables with greatest YoY Growth being 80% (2021)
Managed multiple territories in Puget Sound region, generating $23,000 - $48,000 in average daily revenue.
Management of Multiple Territories in the Puget Sound region responsible for $23,000 - $48,000 Average Daily Revenue.
Engaged with C-level executives to drive complex supply chain sales.
Developed and implemented streamlined procedures to enhance operational efficiency.
World of Champions- Top 9% in the Organization- 2021
International & Freight Specialist
2 Years 3 Months
United Parcel Service | 08.2016 - 11.2018
Supported ISRs in one-on-one strategy development, tool usage, and opportunity identification, enhancing sales execution and implementation.
Conducted ongoing training and reinforcement sessions with supervisors and ISRs, improving international and freight acumen across the team.
Engaged directly with customers to facilitate complex international and freight sales, strengthening client relationships and driving revenue.
Strategize with Patch of Land Account executives to maintain and win accounts 30k > Annual International Revenue.
Tracked international sales performance for segments 3 and 4, achieving 104.6% of targets, and for segment 384, achieving 116.5%.
Achieved recognition as top international team on site with Global Horizons Award from September to December 2016, earning six awards in 2017 and five in 2018.
Inside Sales Representative
2 Years 1 Month
United Parcel Service | 07.2014 - 08.2016
Effectively position UPS Portfolio of Services to obtain new business and grow customer’s business into international markets
Organized territory to identify new leads, retain existing business, and win back lost accounts
Communicate with customers to understand problems and needs, and align UPS’ products and services to help the customer attain their goal
Communicated with customers to identify needs and align UPS’ products and services with their goals
Positioned as subject matter expert to maintain portfolio and secure new business from competitors
Strategize with three PoL Account executives to maintain and grow a plan of over $110k ADNR
Achieved recognition as a two-time Gold Club recipient for outstanding performance in Fall 2016.
Event & Facility Sales Director
1 Year
Northwest African American Museum | 11.2012 - 11.2013
Promoted events and facility rental opportunities, maximizing rental use and driving revenue growth
Compiled and organized prospective customer leads, fostering relationships to enhance client acquisition
Managed relationships with current clients with the goal of gaining repeat business
Managed client relationships to secure repeat business and strengthen long-term partnerships
Processed copies along with deposits for accounting to prompt the invoicing process
Compiled and organized prospective customer leads and cultivated the prospects
Processed copies along with deposits to accounting to prompt the invoicing process