Summary
Work History
Education
Skills
Timeline
Generic

Bryan Alvarez

Woodbury,NJ

Summary

As professional with high standards and focus on results, adept at managing customer interactions and providing exceptional service. Known for reliability and adaptability in dynamic environments, ensuring seamless team collaboration and positive outcomes. Proficient in conflict resolution and communication, valued for positive attitude and customer-first approach.

Work History

Customer Service Associate

T-Mobile
  • Resolved customer inquiries in a timely manner
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
  • Explained benefits, features and recommendations to maximize client retention
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

Fulfillment Center Warehouse Associate

Amazon
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems
  • Assisted in loading finished goods onto delivery vehicles as required
  • Handled hazardous materials safely following prescribed regulations
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets
  • Worked safely around moving machinery.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Sales Representative & Delivery Driver

Arizona Beverage
  • Trained new hires on products and services, best practices and protocols to reduce process gaps
  • Transported goods to and from specified destinations in accordance with delivery schedules
  • Verified load against shipping papers to ensure accuracy of shipment
  • Developed and maintained relationships with existing clients to ensure customer satisfaction

Firefighter - First Responder

Gloucester County Fire Academy
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.

Overnight Stocker

Walmart
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Maintained neat, organized stockroom free of hazards.

Education

No Degree - Fire Science

Gloucester County Fire Academy
Gloucester City, NJ

Certificate - 80-hour Sterile Processing Technician Program

Community College of Philadelphia
08.2023

Skills

  • Bilingual
  • Product Knowledge
  • Cross-Functional Team Collaboration
  • Sterilization Procedures
  • Customer service
  • Inventory control

Timeline

Certificate - 80-hour Sterile Processing Technician Program

Community College of Philadelphia

Customer Service Associate

T-Mobile

Fulfillment Center Warehouse Associate

Amazon

Sales Representative & Delivery Driver

Arizona Beverage

Firefighter - First Responder

Gloucester County Fire Academy

Overnight Stocker

Walmart

No Degree - Fire Science

Gloucester County Fire Academy

Similar Profiles

CREATE PROFILE
Bryan Alvarez