Antonio Mejia
Austin,TX
Summary
Driven sales associate with proven expertise in customer service and retail operations, honed at companies like The North Face. Excelled in merchandising knowledge and teamwork, significantly enhancing customer satisfaction and loyalty. Demonstrates a professional demeanor and exceptional problem-solving skills, ensuring high-quality customer interactions and efficient store management. Reliable and upbeat team member successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
The North Face
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Vans
04.2023 - 07.2023
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Restaurant Team Member
Shake Shack
02.2021 - 11.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Education
High School Diploma -
Juan P. Navarro
Austin,TX05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Multi-tasking strength
- Reliable and punctual
- Problem-solving skills
- Cash Handling
- Goal-Oriented
- Professional Demeanor
- Retail Store Operations
- Merchandising knowledge
Languages
Spanish
Professional Working
Timeline
Sales Associate
The North Face
07.2023 - Current
Sales Associate
Vans
04.2023 - 07.2023
Restaurant Team Member
Shake Shack
02.2021 - 11.2022
High School Diploma -
Juan P. Navarro