Bryan Aviles
Redlands,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Oasis Party Rentals and Water Store
04.2020 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays and organized.
- Ensured outstanding customer experience by promptly addressing concerns and satisfying their needs.
- Enforced security and safety protocols for protection of company assets and staff.
Construction Manager
Freddys and Son's
01.2017 - 03.2020
- Supervised team of 10+ construction workers to maintain productivity and quality of work.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Identified and resolved construction issues promptly to prevent delays.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
- Issued timely reminders about potential hazards for staff members and projects.
- Demonstrated excellent time management skills in completing daily responsibilities.
Security Guard
Land and Housing Security
05.2015 - 09.2016
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Maintained proactive security measures through regular foot and vehicle patrols, leading to a significant reduction in theft occurrences.
- Successfully managed and guided a wide range of individuals, including 200+ customers, employees, and visitors.
- Enforced adherence to regulations and guidelines by effectively reviewing CCTV footage for deterring shoplifters in a 5,000sq foot building.
Auto Mechanic
Arturos Mechanic Shop and Towing
06.2011 - 07.2016
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Followed operating instructions, troubleshot breakdowns and maintained supplies to keep shop equipment operating .
- Built strong relationships with customers through clear communication.
- Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
- Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
- Skilled at maneuvering flat bed and tow dolly trailers.
- Aided stranded drivers by responding to road side situations and transporting their vehicles.
Education
High School Diploma -
Indian Springs High School
650 N Del Rosa Dr San Bernardino 04.2015
Phlebotomy
Judy Wagner Institute
Redlands, CA06.2020
Skills
- Problem-Solving
- Customer Service and Engagement
- Management
- POS Systems
- Upselling and Cross Selling
- Work Planning and Prioritization
- Attention to Detail
- Bilingual
- Strong work ethic
- Computer skills
- Team Building and Leadership
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Oasis Party Rentals and Water Store
04.2020 - Current
Construction Manager
Freddys and Son's
01.2017 - 03.2020
Security Guard
Land and Housing Security
05.2015 - 09.2016
Auto Mechanic
Arturos Mechanic Shop and Towing
06.2011 - 07.2016
High School Diploma -
Indian Springs High School
Phlebotomy
Judy Wagner Institute
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