Bryan Ballew
Porterville,CA
Summary
Knowledgeable Psychiatric Technician with solid background in psychiatric support and patient care. Successfully managed therapeutic activities and crisis intervention, demonstrating calm and compassionate approach. Expertise in monitoring patient behavior and collaborating with healthcare teams to deliver comprehensive care. Proficient in patient assessment, and developing individualized care plans.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
Heiskell's Feed Depot
Visalia, CA
08.2025 - Current
- Delivered exceptional customer service, enhancing satisfaction and loyalty.
- Assisted in inventory management, optimizing stock levels and product availability.
- Collaborated with team members to execute sales promotions effectively.
- Guided customers in product selection, providing tailored recommendations based on needs.
- Assisted customers in selecting appropriate pet supplies and products.
- Educated customers on pet care practices and product usage.
- Resolved customer inquiries and complaints to ensure satisfaction.
Warehouse Packer
Cycle Crew Inc.
San Luis Obispo, CA
02.2025 - 04.2025
- Packaged products efficiently to meet daily shipping targets.
- Prepared shipments by organizing items based on order specifications.
- Operated packaging machinery and performed routine maintenance checks.
- Inspected products for quality assurance before final packing stages.
Expeditor
Eagle Mountain Casino
Porterville, CA
02.2023 - 10.2024
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
Psychiatric Technician
Department Of State Hospitals-Atascadero
Atascadero, CA
08.2014 - 07.2017
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
Sales Associate
GameStop
Atascadero, CA
03.2016 - 06.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Certification of Psychiatric Technician - Psychiatric Technician
Cuesta College
San Luis Obispo, CA08.2015
Skills
- Inventory Control
- Team Member Training
- Guest service
- Strong Organization
- Order Management
- Clinical documentation
- De-escalation techniques
- Developmental disabilities support
- Incident reporting
- Vital signs documentation
- Emergency response
- Behavior monitoring
- Patient assessment
Certification
- Board of Vocational Nurses and Psychiatric Technicians [BVNPT]
Timeline
Sales Associate
Heiskell's Feed Depot
08.2025 - Current
Warehouse Packer
Cycle Crew Inc.
02.2025 - 04.2025
Expeditor
Eagle Mountain Casino
02.2023 - 10.2024
Sales Associate
GameStop
03.2016 - 06.2016
Psychiatric Technician
Department Of State Hospitals-Atascadero
08.2014 - 07.2017
Certification of Psychiatric Technician - Psychiatric Technician
Cuesta College