Bryan Baron
Manchester
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
22
22
years of professional experience
Work History
Service Manager
R&R Cycles Inc.
03.2022 - 10.2025
- Led team in delivering exceptional customer service, enhancing client satisfaction and retention.
- Managed inventory control processes, ensuring optimal stock levels and efficient order fulfillment.
- Developed training programs for staff, improving product knowledge and service delivery standards.
- Streamlined operational workflows, resulting in increased efficiency in service delivery.
- Implemented conflict resolution strategies, effectively addressing customer complaints and concerns.
- Coordinated scheduling of maintenance services, optimizing technician productivity and resource allocation.
- Resolved customer complaints in professional and timely manner.
Delivery Route Manager
H&O Dental Lab
10.2003 - 03.2022
- Managed daily routing operations, ensuring timely deliveries to dental clients.
- Optimized delivery schedules to enhance customer service and operational efficiency.
- Trained and mentored team members on best practices for route management.
- Implemented process improvements that increased on-time delivery rates.
- Analyzed route performance data to identify trends and areas for enhancement.
- Developed strategies for cost-effective routing, minimizing fuel consumption and expenses.
- Enhanced customer satisfaction by resolving service issues promptly and professionally.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
- Reduced fuel costs through strategic route planning and vehicle maintenance.
- Collaborated with sales teams to identify opportunities for business growth within existing customer base or potential new clients.
- Managed a team of drivers, providing training and support to ensure high performance standards were met.
- Developed strong relationships with clients, ensuring consistent communication and timely deliveries.
- Maintained accurate records of all routes, deliveries, vehicle inspections, and employee hours for regulatory compliance purposes.
- Oversaw fleet maintenance programs to ensure timely repairs were performed while minimizing downtime for vehicles in operation.
Education
High School Diploma -
Nashua Senior High School
Nashua, NH06-1992
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Critical thinking
- Reliable and responsible
- Time management
- Conflict resolution
- Workflow management
- Documentation and reporting
- Crew leadership
Timeline
Service Manager
R&R Cycles Inc.
03.2022 - 10.2025
Delivery Route Manager
H&O Dental Lab
10.2003 - 03.2022
High School Diploma -
Nashua Senior High School