Results-oriented Area Manager with 16+ years of experience in maximizing sales, improving customer satisfaction, and leading high-performing teams. Skilled in staff training and development, relationship building, and performance management. Adept at controlling costs, resolving customer complaints, and driving team success.
Overview
25
25
years of professional experience
Work History
Area Manager
Schwan's / Yelloh! Home Delivery
Clarkston, MI
01.2008 - Current
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring focus and execution on all KPI's.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Supervised various locations, enforcing high-quality standards of operation.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Route Sales Representative
Schwan's Home Delivery
Clarkston, MI
06.2006 - 01.2008
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of my customer base.
Maintained positive relationships with customers using good communication and follow-through abilities.
Boosted revenues by upselling and cross-selling products to new and established customers.
Collaborated with customers to identify needs and provided catered solutions
Maximized sales through effective territory management and strategic route planning.
Expanded client base by consistently seeking out new opportunities for sales growth.
Sales Representative
John P. O'Sullivan Distributing
Flint, MI
07.2004 - 04.2006
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Increased sales revenue by identifying and targeting high-potential accounts.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Sales Representative
Power's Distributing
Lake Orion, MI
02.2001 - 04.2004
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Increased sales revenue by identifying and targeting high-potential accounts.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.