Product-minded technology and operations leader with 17+ years of experience building and scaling enterprise systems, delivery models, and revenue workflows including pricing, packaging, and quoting.
Overview
17
17
years of professional experience
Work History
Chief Revenue Officer
Aptitude 8
10.2023 - 12.2025
Scaled organization from 30 to 80 FTE while growing revenue from $5M to $13M over two years
Rebuilt and scaled GTM team from 2 to 13, aligning deal structure with delivery and forecasting
Maintained 97% average revenue team quota attainment through improved deal governance and tooling
Standardized pricing, quoting, and deal workflows in partnership with PandaDoc, Mobileforce, and DealHub
Led diligence and systems integration across two M&A events, unifying pricing and GTM workflows
Earned #2 NAM Partner 2024 and #2 Global Partner of the Year 2025 recognition
Hired, trained, and mentored 25 team members across delivery, GTM, and systems functions
Director of Technology & Solution Architecture
Mole Street
09.2022 - 10.2023
Scaled organization from 12 to 28 FTE while growing revenue from $4M to $6M
Earned #2 NAM Partner of the Year recognition for 2022–2023
Productized web and development offerings through standardized design and delivery frameworks
Repackaged services into clearly defined SKUs to improve scoping, pricing clarity, and delivery consistency
Built and led a pre-sales solution architecture function to improve scoping and execution quality
Led sales and technology teams with shared accountability across discovery, design, and delivery
Expanded and matured development practices through the adoption of agile, scalable methodologies
Principal Onboarding Consultant, HSFS DRI
HubSpot
01.2021 - 09.2022
Led onboarding for 70+ customers with over 60% activation and consistently high CSAT
Served as DRI for HubSpot for Startups onboarding, supporting high-growth early-stage customers
Partnered with Product Managers through Voice of the Customer feedback sessions across Hubs
Chartered “Consulting Hub” office hours to coach peers on positioning, de-escalation, and delivery
Acted as peer mentor to new members of the Principal COS team
Active member of Disability Alliance Core Team and COS Culture Squad
Consulting Practice Manager
Avicado Construction Technology Services
08.2017 - 10.2020
Developed and managed team of consultants to deliver complex, multi-client programs, enhancing project execution.
Led technology consulting engagements focused on enterprise systems and delivery strategy.
Defined and documented solution design and delivery processes for PMIS, ERP, and CRM platforms, streamlining project workflows.
Owned month-end financial reporting, forecasting, and cash flow analysis across client portfolios.
Managed a multi-year contract supporting Meta's data center infrastructure financial operations.
Partnered with finance and project teams on cost reporting and revenue forecasting, aligning financial performance with project goals.
Oversaw a seven-figure annual operating budget for professional services, staffing, and delivery.
Senior Program Project Manager – Contracted Consultant
Lennar Corporation
Miami, USA
04.2017 - 08.2017
Program Management of a portfolio of strategic technology projects, including cross-functional coordination
Served as Product Owner for custom development projects, collaborating with product management team to identify and recommend enhancements
Responsible for financial oversight and accountability, including recruitment budget and the hiring of new staff
Assisted in developing and implementing first Project Management Office (PMO), defining metrics and KPIs to measure project success
Focused on team building and issue resolution, providing top-down support to ensure program success
Implementation Consultant
Trimble Inc (Formerly e-Builder)
Plantation, USA
06.2015 - 09.2016
Implementation management of an AWS-based Construction Project Management software
Collaborated with product management on road mapping and market positioning, contributing to Product/UI/UX enhancements
Analyzed client business processes and requirements and developed process workflows utilizing modeling paradigms
Advised C-Level Executives on organizational process improvements, leading to successful implementation of recommended initiatives
Executed project implementations at client sites across the U.S., ensuring alignment with project goals and client needs
ERP / Business Applications Manager – Contracted Consultant
Moss & Associates, LLC
Fort Lauderdale, USA
01.2015 - 06.2015
Promoted from ERP Manager to Business Applications Manager, overseeing enterprise applications and driving strategic initiatives
Managed implementation and integrations of industry-leading ERP system, ensuring alignment with business objectives
Coordinated with CTO to develop the company's technology roadmap, action plans to achieve the mission
Established timelines, assigned resources, and monitored progress of technology infrastructure projects to support organizational goals
Conducted periodic performance assessments of enterprise systems and recommended strategic enhancements
Technical Account Manager, Implementation Lead
VERGE Health
Mount Pleasant, USA
06.2012 - 08.2013
Implementation of the proprietary software and provided on-going technical support across the customer journey
Cultivated client relationships, articulated module benefits, and delivered web-based client presentations and training for users
Consulted with executives to identify software opportunities that enhance value and quality of care
Acted as requirements owner, collaborating with client stakeholders to gather and clarify system requirements
Bridged the “gap” between technical personnel and client-facing Sales & Account Management teams
Financial Systems Analyst, Project Team Lead – Contracted Consultant
U.S. Department of State
North Charleston, USA
01.2010 - 06.2012
Direct technical support to financial systems for U.S. Embassies, Consulates and Washington Agencies worldwide
Coordinated with overseas cashiers, accountants, Foreign Service Officers, functional contacts, and other end-users on multiple software platforms designed to manage all aspects of financial and travel operations globally
Managed front-line support via email and phone, assisting customers through the entire troubleshooting process
Drafted and obtained federal clearance for informational email broadcasts to financial management staff worldwide.
Project Manager, Business Process Analyst
Modus21
Mount Pleasant, USA
08.2008 - 10.2010
Led process leadership as Project Manager, managing teams of developers and analysts
Developed a centralized quality framework to facilitate obtaining Capability Maturity Model (CMMI) Level 2
Conducted internal process and quality audits ensuring compliance with client, state, and federal regulations
Planned projects, allocated resources, and managed all internal development efforts
Served as a staff technical writer, creating comprehensive documentation for various projects.: Drafted RFI/RFPs, Grants, GSA IT70 and MOBIS schedules for Federal work
Education
Master of Science - Organizational Leadership, Information Technology Management
Regis University
Denver, CO
12.2012
Bachelor of Arts - Psychology, Political Science minor
The Citadel, The Military College of South Carolina