Bryan Carmenate
Kissimmee,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring morale to enhance employee engagement and boost performance. High-energy, peer coach, bilingual, detail oriented, organized sales professional with an outstanding background in customer service. Consistently assumes responsibility to complete projects within time and budget constraints, both individually and on a team.
Overview
16
16
years of professional experience
Work History
Assistant Community Manager
SkyHouse Orlando, Gateway MGT
Orlando, FL
08.2025 - Current
- Supported property management team in daily operations, ensuring compliance with policies and procedures.
- Analyzed occupancy trends and provided insights to optimize leasing strategies and retention efforts.
- Led initiatives to enhance facility maintenance processes, improving overall resident satisfaction rates.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
- Received and processed resident payments, and updated system accounts with latest information.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
Assistant Community Manager
Dwell Nona Place
Orlando, FL
09.2024 - 08.2025
- Coordinated community events, fostering resident engagement and promoting a sense of belonging.
- Conducted regular property inspections, identifying maintenance needs and coordinating timely repairs.
- Developed marketing materials to attract prospective residents, contributing to increased occupancy rates.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
- Received and processed resident payments, and updated system accounts with latest information.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Processed applications efficiently by verifying income documentation, credit history checks, criminal background screens, ensuring compliance with fair housing regulations at all times.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Met with residents to gather information and develop effective solutions.
- Organized community events to foster relationships among residents and promote a sense of belonging.
- Facilitated move-in process for new residents by coordinating lease signing, apartment inspections, and key handovers while adhering to all legal requirements.
- Collaborated with local businesses to arrange partnerships or discounts exclusive to community residents, enhancing their overall living experience.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Provided leadership, guidance and support to staff members.
Assistant Community Manager
Goldelm Capital, District At Baldwin Park
Orlando, FL
09.2023 - 09.2024
- Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Assisted in reducing vacancy rates through effective marketing strategies and community outreach efforts.
- Streamlined rent collection processes, resulting in improved on-time payments and reduced delinquencies.
- Organized community events to foster relationships among residents and promote sense of belonging.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Aided in development of leasing strategies for optimal tenant retention and minimized turnover rates.
- Performed market research on competitors'' pricing, features, and amenities to maintain competitive edge within local rental market.
- Ensured prospective tenants received exceptional first impression by conducting professional tours showcasing property amenities and model units.
- Assisted in creation and implementation of resident retention programs, resulting in increased lease renewals and decreased turnover rates.
Assistant Manager / Manager/ Peer Coach
Cortland Hunters Creek
Kissimmee, FL
11.2018 - 09.2023
- Attend to prospective residents and take them on tours of community.
- Complete and approve applicant files as well as execute lease agreements.
- Perform inspections for both move-in, transfers and move-out of apartments.
- Perform bookkeeping of property, monthly pre-close and month-end, delinquency collection, evictions, renewals.
- Assist in maintaining occupancy and resident retention.
- Assist in new acquisitions, training of new team members.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
Senior Leasing Consultant/Peer Coach
Cortland Lake Lotus, Previously Camden Renaissance
Altamonte Springs, FL
05.2013 - 11.2018
- Attend to prospective residents and take them on tours of community.
- Distributed and followed up on tenant renewal notices.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Attend to residents and take them on tours of renovated units.
- Assist Construction team in preparation for renovation of units.
- Complete and approve applicant files as well as execute lease agreements.
- Create marketing packets for local businesses and schools.
- Plan and attend open houses and community events.
- Assist maintenance with make ready board and service request calls
- Perform inspections for both move-in, transfers and move-out apartments
Assistant Manager
Camden Doral
Doral, FL
08.2011 - 07.2013
- Showed rental units to prospects.
- Prepared and executed lease agreements on Onesite.
- Collected monthly rent as well as prepared and made deposits for property.
- Prepared notices for evictions.
- Completed final account statements for move outs.
- Assisted Property Manager with Marketing and property projects.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Leasing Consultant
Kings Colony
Miami, FL
02.2010 - 08.2011
- Showed rental units to prospect tenants, prepared and executed lease agreements.
- Collected monthly rent and prepared slips to make monthly deposits for property.
- Assisted Property Manager with marketing and property projects.
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
Education
FREC Course I - Real Estate
Gold Coast Professional School
Miami, FL03.2011
Associate of Science - Business Administration
Miami Dade Collage
Miami, FLHigh School Diploma -
Miami Sunset Senior High School, Miami Dade Community Collage
Miami, FL1998
Skills
- Proficient in MS Word, MS Excel, MS Outlook, MLS, Onesite, Rent Manager, Safe Rent Solutions, Blue Moon, Yieldstar, Lead2Lease, Funnel, AMSI, Entrata
- ILM and Internet
- Closing and Contract Negotiations
- Google Drive
- Customer Relations
- Time Management
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Assistant Community Manager
SkyHouse Orlando, Gateway MGT
08.2025 - Current
Assistant Community Manager
Dwell Nona Place
09.2024 - 08.2025
Assistant Community Manager
Goldelm Capital, District At Baldwin Park
09.2023 - 09.2024
Assistant Manager / Manager/ Peer Coach
Cortland Hunters Creek
11.2018 - 09.2023
Senior Leasing Consultant/Peer Coach
Cortland Lake Lotus, Previously Camden Renaissance
05.2013 - 11.2018
Assistant Manager
Camden Doral
08.2011 - 07.2013
Leasing Consultant
Kings Colony
02.2010 - 08.2011
FREC Course I - Real Estate
Gold Coast Professional School
Associate of Science - Business Administration
Miami Dade Collage
High School Diploma -
Miami Sunset Senior High School, Miami Dade Community Collage