Bryan Cheshire
Macon,Ga
Summary
Dynamic Claims Representative with 15 years at GEICO, recognized for exceptional customer service and award-winning performance. Proficient in claims processing and conflict resolution, I excel in team collaboration and critical thinking, consistently delivering outstanding results in high-pressure environments. My expertise in insurance regulations ensures accurate coverage assessments and documentation review.
Overview
26
26
years of professional experience
Work History
Claims Representative
GEICO, Government Employees Insurance
Macon, GA
08.2010 - 09.2025
Processing roadside claims for customers. In my 15 years of service I was in claims, sales and glass department. I was a trainer for claims in 2020. I was a top performer In all positions and won many awards for outstanding service.
Director of Professional Services
Boeing Aerospace
Macon, GA
04.2006 - 08.2010
I owned and operated a food service business to supply fresh hot food to over 600 warehouse workers for breakfast and lunch 5 days a week. I had a full staff of 6 people I oversaw daily.
Warehouse Manager
Georgie Farm Bureau
Macon, GA
05.1999 - 04.2006
I was the manager of the GFB supply warehouse. I was in charge of shipping and receiving. Supply distribution to the 2000 associates on site.
Education
High School Diploma -
Grand Canyon University
Phoenix, AZSkills
- Microsoft office
- Insurance claims review
- Claims investigation
- Time management
- Team collaboration
- Decision-making
- Interpersonal communication
- Coverage determination
- Coverage assessments
- Documentation review
- File management
- Conflict resolution
- Insurance regulations
- Claims processing
- Customer service
- Attention to detail
- Active listening
- Critical thinking
- Teamwork and collaboration
- Data entry
- Proficient in software
- Patient rapport
- Paperwork processing
- Number-savvy
- Skilled in software
- Teamwork
- Problem-solving
Accomplishments
I was presented with multiple awards for excellent service throughout my career. I was a monthly top performer and received multiple financial gains for this continued dedication to my company. Due to my excellent knowledge of my job requirements, I was given the opportunity to put together and teach a 6 month training class where I was tasked to train over 400 associates and management on the upcoming geico mobile app release nationwide. While I sales I was top ranked and wom many awards and incentives due to my job performance.
Timeline
Claims Representative
GEICO, Government Employees Insurance
08.2010 - 09.2025
Director of Professional Services
Boeing Aerospace
04.2006 - 08.2010
Warehouse Manager
Georgie Farm Bureau
05.1999 - 04.2006
High School Diploma -
Grand Canyon University