Body Shop Manager
- Examined damaged vehicles to determine degree of structural and mechanical damage.
- Stocked shop with equipment, parts and other resources to promote timely service.
- Established relationships with automotive industry vendors for subcontracting glass repair, upholstery repair and vinyl decal installation.
- Removed dents, filled in cracks and painted car exteriors to restore appearance and condition.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
- Prepared work orders by describing repair and replacement services required, obtaining approval signatures and entering orders into work management system.
- Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
- Coordinated and supervised body shop technicians and field painter and assigned tasks and work orders.
- Developed strong relations and partnerships with vendors and insurance companies to facilitate productive business dealings.
- Monitored maintenance of paint booths, frame-straightening materials and fixed assets to enhance longevity and long-term value.