Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

BRYAN FERNANDEZ

New York,NY

Summary

Dynamic and results-driven professional with extensive experience in customer service, sales, and community health outreach. Proven ability to troubleshoot technical issues, deliver exceptional customer support, and provide comprehensive health education. Adept at managing client relationships, organizing tasks efficiently, and thriving in high-pressure environments. Strong communicator with advanced critical thinking and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Community health worker

Health People Inc.
03.2024 - Current
  • Provided information and education on various health issues such as nutrition, hygiene and child health, chronic diseases, and preventive care
  • Reached out to individuals and families who may benefit from health services, especially those who are underserved or marginalized
  • Advocating for the health needs and rights of community members, and helping them navigate the healthcare system
  • Conducted basic health screenings and referring individuals to appropriate healthcare providers or services.
  • Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
  • Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.

Personal shopper

Fresh Direct
09.2023 - 02.2024
  • Picked and packed online orders
  • Kept area clean
  • Restocked items
  • Delivered orders on foot.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.

Electrician Apprentice

GKF ELECTRIC
05.2022 - 02.2023
  • Installed receptacles & light fixtures
  • Service work
  • Installed internet cable wires
  • Data entry
  • Roughing electrical wires
  • Customer service.

Shortage control associate/ Sales associate

Burlington
10.2021 - 05.2022
  • Greeting people
  • Spectating security cameras
  • Keeping front of store organized/clean
  • Provide excellent customer service
  • Provide knowledge of products to customers.

After-school office assistant

New York City Mission Society
10.2019 - 09.2021
  • Completed document revisions, document filings
  • Scheduled appointments
  • Revised and finalized letters
  • Handled and organized teacher's calendars and made notes for deadlines
  • Kept the office organized and neat
  • Revised student's schoolwork for grading.

Team member

whole foods
05.2019 - 09.2019
  • Resolved issues in a timely manner
  • Stocking
  • Inventory
  • Customer service.

Sales Associate

Gap
12.2017 - 05.2019
  • Stocking
  • Replenishment of merchandise
  • Inventory
  • Demonstrate product knowledge
  • Customer service
  • Described merchandise and provided customers with product instructions regarding use, operation, and care.

Sales Associate

Levi's & Strauss
01.2017 - 12.2017
  • Stocking
  • Replenishment of merchandise
  • Inventory
  • Worked with fellow associates to ensure asset protection standards were continually met
  • Provided outstanding customer service and managed financial transactions
  • Worked always to keep clientele informed, notifying them of preferred customer sales and merchandise of potential interest.

Education

High School Diploma -

Satellite Academy High School
Manhattan, NY

Skills

  • Organizational Excellence
  • Critical Thinking & Problem Solving
  • Customer Relationship Management
  • Effective Multitasking
  • Accurate Data Entry & Scheduling
  • Technical Troubleshooting

Certification

  • OSHA 30
  • Site Safety Training Card

Languages

Spanish
Native or Bilingual

Timeline

Community health worker

Health People Inc.
03.2024 - Current

Personal shopper

Fresh Direct
09.2023 - 02.2024

Electrician Apprentice

GKF ELECTRIC
05.2022 - 02.2023

Shortage control associate/ Sales associate

Burlington
10.2021 - 05.2022

After-school office assistant

New York City Mission Society
10.2019 - 09.2021

Team member

whole foods
05.2019 - 09.2019

Sales Associate

Gap
12.2017 - 05.2019

Sales Associate

Levi's & Strauss
01.2017 - 12.2017

High School Diploma -

Satellite Academy High School

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