Proven Direct Support Professional with a track record of enhancing client wellness and safety at Grafton Integrated Health Network. Skilled in compassionate caregiving and behavioral management, consistently achieving client goals through effective coordination and crisis intervention. Demonstrates strong decision-making and client support, ensuring high-quality care and satisfaction.
Overview
24
24
years of professional experience
Work History
Direct Support Professional
Grafton Integrated Health Network
09.2022 - Current
Administered medication as directed by physician.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Delivery Driver
NAPA Auto Parts - Genuine Parts
04.2000 - 08.2022
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Expedited deliveries to meet customer deadlines and requirements.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Machine Operator Technician
S&G Excavating
10.2015 - 03.2020
Operated machining equipment safely with team of operators.
Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Complied with company and OSHA safety rules and regulations.
Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
Assisted in training new operators on proper machine usage, ensuring adherence to company standards and guidelines.
Education
High School Diploma -
Sherando High School
Stephens City, VA
Skills
First aid and safety
Behavior redirection
Client Support
Compassionate Caregiving
Behavioral Management
Decision-making support
Transportation
Direct Patient Care
Disability Awareness
Client Transportation
Volunteer Football Coach
Coach for little league teams from 2018-2024
Timeline
Direct Support Professional
Grafton Integrated Health Network
09.2022 - Current
Machine Operator Technician
S&G Excavating
10.2015 - 03.2020
Delivery Driver
NAPA Auto Parts - Genuine Parts
04.2000 - 08.2022
High School Diploma -
Sherando High School
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