Bryan Galeano
Hyattsville,MD
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Shift Manager
Joe&TheJuice
Bethesda, MD
12.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Cashier
America’s Best Wings
Landover Hills, MD
06.2020 - 12.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Serving customer’s food with the up-most care.
Education
(GED) General Education Development Diploma -
Pg Community College
Largo MD11.2022
Skills
- Credits and Refunds
- Cash Register Operation
- Cooperative Attitude
- Customer Assistance
- Positive Interactions
- Basic Math Functions
- Work Task Prioritization
- Customer Transactions
- Jobsite Safety
- Heavy Lifting
- Employee training
- Decision-making
- Opening and closing procedures
- Energetic and enthusiastic
- Relationship building
- Delegating work
- Staff training and onboarding
- Staff development
- Flexible schedule
- Inventory controls
- Operations management
- Verbal and written communication
- Active listening
- Critical thinking
Languages
English
Native or Bilingual
Spanish
Limited Working
Skills
- Team Collaboration
- Maintaining Equipment
- Using Hand Tools
Timeline
Shift Manager
Joe&TheJuice
12.2022 - Current
Cashier
America’s Best Wings
06.2020 - 12.2022
(GED) General Education Development Diploma -
Pg Community College