Bryan Garcia
Miami
Summary
Dedicated Finance, Operations and Customer Service professional with exceptional communication, prioritization, and multiproject management skills. Leverages sound business and technical acumen with robust accounting experience to achieve organizational goals. Recognized for strong problem-solving and assimilating complex data to improve quality, reduce costs and create strategic value.
Overview
9
9
years of professional experience
Work History
Accounts Payable Analyst
Tradewinds Distributing Comp. Llc
Miami, FL
04.2025 - 05.2026
- Led training sessions for new staff on accounts payable procedures and best practices.
- Conducted audits of accounts payable records to ensure accuracy and adherence to policies.
- Reduced outstanding accounts payable balances by diligently following up on overdue invoices and negotiating payment terms.
- Managed high-volume invoice processing efficiently, maintaining a consistent record of timely payments.
- Provided strong customer service and support to prevent invoice and expense issues.
- Investigated inquiries relating to status of accounts.
Accounts Payable Analyst
Fresh Dining Concepts Llc
Coral Gables, FL
06.2023 - 02.2025
- Managed invoice processing, ensuring timely and accurate payments to vendors.
- Reviewed and reconciled accounts payable transactions for discrepancies and compliance.
- Collaborated with cross-functional teams to streamline payment processes and improve efficiency.
- Implemented system enhancements to optimize invoice tracking within financial software.
- Resolved vendor inquiries regarding payment status, fostering strong supplier relationships.
- Developed and maintained reports on payment cycles, cash flow, and vendor performance metrics.
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
- Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
- Researched and resolved invoice and payment issues for internal employees and external vendors.
- Enhanced vendor relationships through prompt communication and timely resolution of discrepancies.
- Improved payment accuracy with meticulous invoice review and reconciliation efforts.
B & G Fire Sprinklers Inc
Accounts Receivable and Payable
Miami, FL
11.2021 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Customer Service Supervisor
State of Michigan Unemployment Department
Remote
04.2021 - 11.2021
- Accepted leadership opportunity to oversee daily operations, training and performance of customer service department
- Managed 8 employees in frontline and escalation support, with consistent order creation and procedural compliance
- Defined and analyzed metrics for performance related to customer service, workflow planning, and technical support
- Reviewed claims, provided education to staff and clients regarding unemployment status and guidelines
Finance Specialist
Sysco Corporation
Miami, FL
01.2019 - 03.2021
- Advanced through progressive roles of responsibility to assume ownership of financial data analysis and AP/AR workload
- Successfully processed zero pay memos, verified payments, researched chargebacks, and monitored accounts
- Accountable for all financial tracking, certified approval and disposition and communicated status directly with customers
- Accountable for collection and appropriate transference of data and related documents to delegated parties
- Processed orders, facilitated escalated customer care calls, and ensured timely and accurate communications
Customer Service Associate
United Healthcare
Miami, FL
06.2017 - 12.2018
- Performed administrative functions and delivered concise written/verbal communications to patients and departments
- Prepared memorandums for explanation of benefits, reconsiderations, financial reports and denials
- Evaluate and provide premium breakdowns and education for clients in compliance with company policy terms, insurance laws, and regulatory requirements
Education
Bachelor of Science -
Florida International University
Miami, FL01-2020
Skills
- Data Collection & Analysis
- Project Coordination
- Solution Implementation
- Training & Development
- Analytical Problem Solving
- Customer Needs Analysis
- Issue Resolution
- Process Improvement
- Compliance & Regulations
- Vendor Management
- Variance Analysis
- Relationship Management
- Invoice processing
- Payment scheduling
- Accounts payable software
- Bank reconciliation
- Microsoft Excel expertise
- Month-end closing
- Data entry
- Vendor relationship management
- Payment processing
- Vendor relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Accounts Payable Analyst
Tradewinds Distributing Comp. Llc
04.2025 - 05.2026
Accounts Payable Analyst
Fresh Dining Concepts Llc
06.2023 - 02.2025
B & G Fire Sprinklers Inc
Accounts Receivable and Payable
11.2021 - 06.2023
Customer Service Supervisor
State of Michigan Unemployment Department
04.2021 - 11.2021
Finance Specialist
Sysco Corporation
01.2019 - 03.2021
Customer Service Associate
United Healthcare
06.2017 - 12.2018
Bachelor of Science -
Florida International University