Bryan Helmers
McAllen,TX
Summary
Dedicated Claims Adjuster with over seven years of experience in casualty and property loss management. Skilled in decision-making and active listening, consistently providing exceptional customer service and support throughout the claims process.
Overview
10
10
years of professional experience
Work History
Claims Adjuster
Progressive Auto Insurance
McAllen, TX
02.2022 - 07.2025
- Reviewed and analyzed claim submissions for accuracy and completeness.
- Provided support in gathering necessary documentation for claims processing.
- Assisted in verifying policy coverage and applicable benefits for claims assessment.
- Collaborated with team members to resolve discrepancies in claim information.
- Learned regulatory guidelines and company policies related to claims management.
- Communicated effectively with clients to address inquiries regarding claim status.
Claims Adjuster
Vics Auto Rebuilders
Pharr, TX
02.2018 - 02.2022
- Managed catastrophic loss events effectively by coordinating rapid response efforts and providing support to impacted policyholders.
- Provided exceptional customer service, addressing concerns, and answering questions promptly.
Claims Adjuster
Collision Center Auto Body and Glass
McAllen, TX
01.2016 - 01.2018
- Reviewed and analyzed claim submissions for repairs.
- Provided support in gathering necessary parts for repair processing.
Education
Technical Degree - Estimating
Vale Training Solutions, Inc.
Arlington, TX08-2016
High School Diploma -
Nikki Rowe High School
Mcallen Texas05-2014
Skills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Decision-making
- Casualty and property loss
Timeline
Claims Adjuster
Progressive Auto Insurance
02.2022 - 07.2025
Claims Adjuster
Vics Auto Rebuilders
02.2018 - 02.2022
Claims Adjuster
Collision Center Auto Body and Glass
01.2016 - 01.2018
Technical Degree - Estimating
Vale Training Solutions, Inc.
High School Diploma -
Nikki Rowe High School