Bryan Helmers
McAllen,TX
Summary
Dedicated Claims Adjuster with over seven years of experience in casualty and property loss management. Skilled in decision-making and active listening, consistently providing exceptional customer service and support throughout the claims process.
Overview
10
10
years of professional experience
Work History
Claims Adjuster
Progressive Auto Insurance
02.2022 - 07.2025
- Reviewed and analyzed claim submissions for accuracy and completeness.
- Provided support in gathering necessary documentation for claims processing.
- Assisted in verifying policy coverage and applicable benefits for claims assessment.
- Collaborated with team members to resolve discrepancies in claim information.
- Learned regulatory guidelines and company policies related to claims management.
- Communicated effectively with clients to address inquiries regarding claim status.
Claims Adjuster
Vics Auto Rebuilders
02.2018 - 02.2022
- Managed catastrophic loss events effectively by coordinating rapid response efforts and providing support to impacted policyholders.
- Provided exceptional customer service, addressing concerns, and answering questions promptly.
Claims Adjuster
Collision Center Auto Body and Glass
01.2016 - 01.2018
- Reviewed and analyzed claim submissions for repairs.
- Provided support in gathering necessary parts for repair processing.
Education
Technical Degree - Estimating
Vale Training Solutions, Inc.
Arlington, TX08-2016
High School Diploma -
Nikki Rowe High School
Mcallen Texas05-2014
Skills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Decision-making
- Casualty and property loss
Timeline
Claims Adjuster
Progressive Auto Insurance
02.2022 - 07.2025
Claims Adjuster
Vics Auto Rebuilders
02.2018 - 02.2022
Claims Adjuster
Collision Center Auto Body and Glass
01.2016 - 01.2018
Technical Degree - Estimating
Vale Training Solutions, Inc.
High School Diploma -
Nikki Rowe High School