Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryan Jackson

Summary

Detail-oriented Assistant Manager offers more than an extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

36
36
years of professional experience
3
3
years of post-secondary education

Work History

Assistant Manager

Bojangles' Famous Chicken 'n Biscuits
Monroe
09.2007 - 06.2021
  • Supervised daily operations and staff activities in a fast-paced restaurant environment.
  • Coordinated schedules to optimize staffing and meet peak service demands.
  • Trained and mentored new team members on service standards and procedures.
  • Managed inventory levels to ensure product availability and minimize waste.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Managed customer service inquiries and complaints in a timely manner.
  • Assisted in implementing promotional campaigns to enhance customer engagement.
  • Ensured compliance with health and safety regulations throughout the facility.
  • Collaborated with management to improve operational efficiency and team performance.

Assistant Manager

McDonald's
Monroe
04.1985 - 07.2011
  • Supervised daily operations and staff activities in a fast-paced restaurant environment.
  • Coordinated schedules to optimize staffing and meet peak service demands.
  • Trained and mentored new team members on service standards and procedures.
  • Managed inventory levels to ensure product availability and minimize waste.
  • Assisted in implementing promotional campaigns to enhance customer engagement.
  • Ensured compliance with health and safety regulations throughout the facility.

Education

Business Administration And Management

South Piedmont Community College
Monroe , NC
08.2009 - 07.2012

Monroe High School
Monroe, NC

Skills

  • Customer relationship management
  • Staff management
  • Training and mentoring
  • Schedule coordination
  • Operational efficiency
  • Inventory control
  • Health and safety compliance
  • Reporting and documenting
  • Problem solving
  • Effective communication
  • Team building
  • Time management
  • Adaptability
  • Critical thinking
  • Schedule oversight
  • Customer engagement

Timeline

Business Administration And Management

South Piedmont Community College
08.2009 - 07.2012

Assistant Manager

Bojangles' Famous Chicken 'n Biscuits
09.2007 - 06.2021

Assistant Manager

McDonald's
04.1985 - 07.2011

Monroe High School
Bryan Jackson