Detail-oriented professional with robust experience in automotive services and team leadership. Skilled in problem-solving, coaching, and process optimization, leading to improved inventory accuracy and customer engagement. Committed to fostering teamwork and enhancing service quality.
Work History
Team Lead
1 Year 11 Months
Walmart | 09.2024 - Current
Led team in achieving daily operational goals through effective task delegation and performance monitoring.
Implemented best practices for merchandising standards, improving product presentation and customer engagement.
Streamlined inventory management processes, enhancing accuracy in stock levels and reducing discrepancies.
Trained new associates on company policies, procedures, and customer service best practices to ensure compliance and efficiency.
Automotive Technician
3 Years 1 Month
Martin Swanty Chrysler Jeep Dodge | 01.2021 - 02.2024
Diagnosed and repaired automotive systems using advanced diagnostic tools and equipment.
Performed routine maintenance, ensuring optimal vehicle performance and safety standards.
Collaborated with service advisors to communicate repair needs and recommend solutions.
Assisted in training junior technicians on best practices for diagnostics and repairs.
Implemented quality control measures to improve service accuracy and customer satisfaction.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Car Detailer
11 Months
Spendless Auto | 03.2020 - 02.2021
Applied specialized detailing techniques to enhance vehicle aesthetics and customer satisfaction.
Conducted thorough interior and exterior vehicle cleaning, ensuring high standards of presentation.
Collaborated with team members to streamline detailing processes, improving overall efficiency.
Mentored junior detailers on best practices for vehicle care and maintenance procedures.
Line Operator
1 Year
American Plastics Company | 01.2020 - 01.2021
Operated machinery for production lines, ensuring efficiency and adherence to safety standards.
Monitored equipment performance, identifying issues and implementing corrective actions promptly.
Trained new operators on machinery operation and safety protocols to enhance team performance.
Conducted quality inspections on finished products, maintaining compliance with company specifications.