Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Bryan Lopez

West Palm Beach,FL

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver, with a great eye for technology. Dedicated to providing the best customer service experience

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Publix
01.2022 - 12.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Associate of Arts -

Palm Beach State College
Lake Worth, FL
06.2023

Skills

  • Customer Service Experience (11 months)
  • Beginner-level AutoCAD experience (Course of 3 months)
  • Microsoft Word Certification
  • Microsoft Outlook Certification
  • Proficient in computer usage with over 10 years of experience

Hobbies

2 years worth of Scuba Diving experience with certifications in 

  • Wreck Diving
  • Deep Water Diving
  • Nitrox Enhanced Air Diving
  • Night & Limited Visibility
  • Navigation
  • Marine Ecology
  • Fish Identification
  • Coral Identification
  • Sea Turtle Ecology
  • Shark Ecology

Timeline

Customer Service Associate

Publix
01.2022 - 12.2022

Associate of Arts -

Palm Beach State College

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Bryan Lopez