Serena Castaneda
Hanford,CA
Overview
5
5
years of professional experience
Work History
Unarmed Security Guard
OPS
- Responded quickly to incidents and assessed active situations for security concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Completed full building and grounds patrols to spot and investigate concerns.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
Crew Team Member/Cashier
Panda Express Restaurant
04.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
Crew Member
Chipotle Mexican Grill
02.2022 - Current
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Volunteer Work
Lemoore Apostolic Church
01.2019 - Current
- Monitored participation in recreational activities to provide assistance to participants.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to children.
- Assisted in preparing recreational materials and supplies for each activity.
- Developed and monitored budgets for recreational activities.
Education
Associate of Science - Business Administration
West Hills College - Lemoore
Lemoore, CA03.2025
High School Diploma -
Hanford West High School
Hanford, CA06.2022
Skills
- Safety and Security
- Customer Service
- Cash Management
- Time Management Skills
- Team Supervision
- Team Collaboration
- Problem Solving Abilities
- Honest and Dependable
Additional Information
References Available Upon Request
Timeline
Crew Team Member/Cashier
Panda Express Restaurant
04.2022 - Current
Crew Member
Chipotle Mexican Grill
02.2022 - Current
Volunteer Work
Lemoore Apostolic Church
01.2019 - Current
Unarmed Security Guard
OPS
Associate of Science - Business Administration
West Hills College - Lemoore
High School Diploma -
Hanford West High School