Bryan Martineau
International Falls,MN
Summary
Dynamic Department Manager with a proven track record in crisis intervention and conflict resolution. Enhanced store efficiency through effective team building and customer service excellence.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Department Manager
Walmart canada
thunder bay , ontario
04.2013 - 01.2017
- Supervised daily operations, ensuring smooth workflow and high standards of store efficiency.
- Trained and mentored team members, fostering a culture of customer service excellence and enhancing team capabilities.
- Coordinated inventory management, maintaining optimal stock levels to support sales and customer needs.
- Resolved customer issues promptly to ensure satisfaction.
Youth worker
biwasee
thunder bay , ontario
06.2012 - 06.2013
- Provided guidance and support to at-risk youth in community settings.
- Assisted youths in developing life skills such as problem solving, communication, decision-making.
- Facilitated engaging activities for youth to promote social development.
- Employed a calm and positive approach to engage youth effectively.
Education
Bachelor of Science - Social Work
Bemidji State University
Bemidji, MN05-2027
Associate of Science - Social Work
Confederation College
Thunde Bay Ontario Canada 06-2012
Skills
- Customer service
- Team building
- Crisis intervention
- Case management
- Youth development
- Conflict resolution
Certification
- concurrent disorders certificate
Timeline
Department Manager
Walmart canada
04.2013 - 01.2017
Youth worker
biwasee
06.2012 - 06.2013
Bachelor of Science - Social Work
Bemidji State University
Associate of Science - Social Work
Confederation College