Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Bryan Mcnamara

Delray Beach,FL

Summary

Dynamic bartender with proven expertise in customer service and salesmanship, honed at Lulu's Cafe & Cocktails and other esteemed venues. Excelled in creating a loyal clientele through exceptional service and a service-oriented mindset. Skilled in multitasking and training staff, significantly enhancing bar performance and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Bartender

Lulu's Cafe & Cocktails
Delray Beach, FL
11.2021 - 08.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Assisted with inventorying beverage stock and bar supplies.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.

Bartender

the Grove
Delray Beach, FL
12.2021 - 05.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Bartender

Racks Fish House + Oyster Bar
Delray Beach, FL
01.2013 - 05.2021
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Assisted with inventorying beverage stock and bar supplies.

Education

High School Diploma -

Olympic Heights High School
Boca Raton, FL
01-1995

Skills

  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Customer service expertise
  • Handling difficult customers
  • Service-oriented mindset
  • Salesmanship

Timeline

Bartender

the Grove
12.2021 - 05.2022

Bartender

Lulu's Cafe & Cocktails
11.2021 - 08.2024

Bartender

Racks Fish House + Oyster Bar
01.2013 - 05.2021

High School Diploma -

Olympic Heights High School

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Bryan Mcnamara