BRYAN MEDINA-GONZALEZ
Dallas,TX
Summary
Results-driven insurance professional with proven expertise in sales and customer needs. Skilled in analyzing documentation and effectively liaising between stakeholders to manage both routine and complex issues. Demonstrates a strong ability to identify and resolve concerns while promoting innovative products, consistently meeting sales objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bilingual Health Insurance Agent
NJM Insurance Agency
02.2024 - Current
- Consistently exceeded 50-plus enrollments each day before CMS implementation.
- Consistently exceeded 20-plus enrollments per day during CMS deployment.
- Determined clients' needs and financial situations by listening, and scheduling appointments.
- Assisted customers with enrollment in health insurance plans and managed administrative paperwork.
Health Insurance Sales Agent
True Coverage
Dallas, TX
02.2023 - 02.2024
- Top agent in the company for five weeks in a row, enrolling over 300 applications a week.
- Handled over 90 calls a day, and enrolled 60 to 70 clients every day.
- Team Leader managing a team of 10 sales agents by providing feedback and resources to improve sales agents.
- Enhanced customer satisfaction by developing lasting client connections.
Independent Medicare Insurance Agent
Teleperformance
Dallas, TX
08.2020 - 12.2022
- Awarded Top Sales Agent in the North Texas Region for the Year 2020.
- Team Leader for over 25 agents; trained, motivated, provided feedback, and resources to help grow individuals.
- Serviced existing portfolios, assisted members with coverage questions, and accurately processed policy endorsements.
- Delivered individualized support and broad knowledge of company products to provide targeted services to individuals with varying needs.
Education
Bachelor of Science - General Business
The University of North Texas At Dallas
Dallas, TX05.2021
Associate of Applied Science - Mechanical Engineering Technology
Dallas Community College District
Dallas, TX05.2019
Skills
- Customer Relationship Management
- Client Engagement
- Sales Enhancement Techniques
- Operational Efficiency Management
- Financial Services Expertise
- Quality Assurance Compliance
Certification
Life & Health Insurance License, 08/01/20, 02/01/26 (28 non-resident state licenses)
2024-2025 FFM Certification
2024-2025 AHIP Certification
Accomplishments
- Sigma Beta Delta (Honors Society)(Business Administration)
Timeline
Bilingual Health Insurance Agent
NJM Insurance Agency
02.2024 - Current
Health Insurance Sales Agent
True Coverage
02.2023 - 02.2024
Independent Medicare Insurance Agent
Teleperformance
08.2020 - 12.2022
Life & Health Insurance License, 08/01/20, 02/01/26 (28 non-resident state licenses)
2024-2025 FFM Certification
2024-2025 AHIP Certification
Bachelor of Science - General Business
The University of North Texas At Dallas
Associate of Applied Science - Mechanical Engineering Technology
Dallas Community College District
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