Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain a positive store environment.
Hi, I’m
Bryan M. Frazier
Hollywood,FL
Summary
Overview
10
years of professional experience
Work History
Big Daddy’s Wine & LiquorsHallandale, FL
Sales Associate
01.2022 - 05.2023
Job overview
- Provide in-depth product knowledge, including features, benefits, and overall value
- Help organize backstock and perform inventory counts
- Managed inventory control to minimize stock discrepancies and ensure product availability
- Assisted customers with product selection and provided detailed information on offering
Urban Outfitters Co.Dania Beach, FL
Retail Sales Associate
06.2021 - 01.2022
Job overview
- Initiate Conversations, share advice, and product knowledge with the customer in a personalized way
- Maintain Urban Outfitters’ visual and operational standards, while keeping focus on the customers
- Upholds store’s safety standards, inventory accuracy, reduction of product loss, and all company policies/procedures to improve the profitability of the store
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
Geronimos Bar & GrillDavie, FL
Expeditor/Line Cook
10.2016 - 11.2017
Job overview
- Contact vendors, place orders, verify supplies, manage supply requisitions, and communicate with suppliers to determine expected delivery dates or delays
- Ensure interdepartmental communication for improved coordination of productive operations
- Coordinated timely delivery of food and supplies to ensure smooth kitchen operations.
- Streamlined communication between kitchen staff and front-of-house team for efficient service flow.
Florida Nursery MartCooper City, FL
Sales Associate/Landscaper
04.2013 - 09.2016
Job overview
- Repot growing plants so they have enough room
- Water and trim plants and shrubs as they grow
- Organize plants by type and season in the store
- Inform customers about care instructions
- Managed customer inquiries and provided tailored product recommendations to enhance sales.
Education
Hollywood Hills High
High School Diploma
01-2017
University Overview
Skills
- Communication
- Creativity
- Time management
- Teamwork
- Leadership
- Problem Solving
- Organization
- Adaptability
Timeline
Sales Associate
Big Daddy’s Wine & Liquors
01.2022 - 05.2023
Retail Sales Associate
Urban Outfitters Co.
06.2021 - 01.2022
Expeditor/Line Cook
Geronimos Bar & Grill
10.2016 - 11.2017
Sales Associate/Landscaper
Florida Nursery Mart
04.2013 - 09.2016
Hollywood Hills High
High School Diploma