Bryan Mora
Staten Island
Summary
Dynamic professional with a proven track record at both retail and fast food chains, evident of Hollister.Co and Chipotle, enhancing brand awareness and sales performance through exceptional communication and adaptability. Excelled in mentoring and team collaboration, significantly improving team efficiency and customer satisfaction. Skilled in inventory and financial management, demonstrating a strong work ethic and complex problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Lead Brand Representative
Hollister.Co
01.2023 - Current
- Mentored junior representatives, cultivating a positive work environment conducive to professional development.
- Oversaw inventory management, ensuring optimal stock levels and minimized shrinkage.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
Crew Member
Chipotle
06.2024 - 01.2025
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and operated cash register to ring up final bill and process various forms of payment.
- Worked well with teammates and accepted coaching from management team.
Assistant Manager
Paco's Construction
08.2022 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor of Business Administration - Business Marketing
City College of New York
New York, NY05-2028
Skills
- Brand Awareness
- Exceptional Communication
- Work Ethic and Integrity
- Team Collaboration
- Complex Problem-Solving
- Adaptability
Languages
Spanish
Native or Bilingual
Affiliations
- Computer Science Club - Contributed to club projects, enhancing knowledge in algorithms, data structures, and app development while promoting a passion for technology and innovation among fellow members.
- Finance Club - Collaborating with peers to deepen understanding of financial markets, investment strategies, and economic principles.
Timeline
Crew Member
Chipotle
06.2024 - 01.2025
Lead Brand Representative
Hollister.Co
01.2023 - Current
Assistant Manager
Paco's Construction
08.2022 - 01.2023
Bachelor of Business Administration - Business Marketing
City College of New York
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