Summary
Overview
Work History
Education
Skills
Timeline
background-images

Bryan Nikolaj

Clayton,NC

Summary

Dynamic sales professional with proven expertise in customer service and sales strategies, honed at First Choice Motors. Recognized for building strong client relationships and enhancing revenue through effective problem-solving and teamwork. Skilled in granite fabrication and installation, ensuring quality and precision in every project while maintaining a positive and professional demeanor.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Sales Associate

Heavner Furniture Market
09.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Sales Manager

First Choice Motors
08.2017 - 09.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

Granite Fabricator/Installer

SE Granite Installations
01.2012 - 08.2017
  • Contributed to increased business revenue by consistently meeting client expectations for quality and timely delivery of finished products.
  • Minimized errors in final products with thorough quality control checks before installation at client sites.
  • Maintained a safe working environment by adhering to safety protocols and wearing appropriate protective gear during fabrication processes.
  • Collaborated with team members to complete large-scale commercial projects within tight deadlines.
  • Enhanced project efficiency by accurately measuring, cutting, and shaping granite materials for custom installations.
  • Demonstrated expertise in operating bridge saws, edge polishers, CNC machines, and other essential tools for successful granite fabrication tasks.
  • Reduced material waste by implementing precise measurements and fabrication techniques in all projects.
  • Installed complete systems at new residential and business construction sites.

Hardwood Floor Specialist

NC Hardwood Flooring
12.2006 - 01.2016
  • Ensured optimal safety protocols were followed at all times during installation and maintenance tasks to minimize onsite accidents or injuries.
  • Educated clients on proper care and maintenance of their hardwood floors to prolong the lifespan and beauty of their investment.
  • Provided comprehensive consultations to help clients choose the best hardwood options based on their specific needs and preferences.
  • Enhanced customer satisfaction by providing top-quality hardwood floor installation and refinishing services.
  • Collaborated closely with other construction professionals such as architects, designers, and contractors for seamless project coordination.
  • Demonstrated expertise in various hardwood flooring techniques, including sanding, staining, sealing, and finishing.
  • Supplied accurate measurements and estimates for projects.

Education

High School Diploma -

Estero High School
Estero, FL
06-1993

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Sales expertise
  • Positive and professional

Timeline

Sales Associate

Heavner Furniture Market
09.2022 - Current

Sales Manager

First Choice Motors
08.2017 - 09.2022

Granite Fabricator/Installer

SE Granite Installations
01.2012 - 08.2017

Hardwood Floor Specialist

NC Hardwood Flooring
12.2006 - 01.2016

High School Diploma -

Estero High School

Similar Profiles

CREATE PROFILE
Bryan Nikolaj