ERIN NORTHAM
Whiteville,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Patient-focused Certified Nursing Assistant with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patient Financial Services Cashier
Columbus Regional Healthcare System
12.2023 - Current
- Processed patient insurance claims, ensuring accuracy and compliance with policies.
- Assisted patients with financial inquiries, providing clear explanations of billing statements.
- Reviewed and updated patient account information to support timely billing processes.
- Maintained compliance with industry regulations, ensuring proper handling of sensitive patient data during the billing process.
- Supported financial stability of healthcare facility by consistently meeting collection targets.
- Managed high volume of daily tasks while maintaining attention to detail and accuracy in all areas of responsibility.
Financial Services Representative
State Employees Federal Credit Union
04.2021 - 09.2023
- Assisted clients with financial product inquiries, ensuring clear understanding of services available.
- Processed account applications and transactions accurately, maintaining compliance with regulatory standards.
- Educated customers on investment options, fostering informed decision-making regarding financial planning.
- Collaborated with team members to streamline customer service processes, enhancing overall efficiency.
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Assessed credit applications accurately by analyzing applicants'' financial history, income stability, and repayment capability.
- Identified opportunities to cross-sell products, resulting in increased revenue for the bank.
Accounting Clerk
Rev Federal Credit Union
04.2008 - 03.2021
- Processed financial transactions accurately and efficiently, ensuring compliance with credit union policies.
- Maintained meticulous records of accounts payable and receivable, enhancing data accuracy and retrieval efficiency.
- Assisted in monthly reconciliation processes, identifying discrepancies and facilitating timely resolutions.
- Collaborated with team members to streamline billing procedures, improving overall workflow efficiency.
- Monitored incoming payments and processed bank deposits promptly, maintaining cash flow integrity.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
- Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Education
Associate of Arts - Accounting
Miller Motte Community College
Wilmington, NC04-2004
Skills
- Service excellence
- Client support
- Work ethic and integrity
- Patience and empathy
Certification
- Certified Nursing Assistant, Southeastern Community College - 10/2025
Timeline
Patient Financial Services Cashier
Columbus Regional Healthcare System
12.2023 - Current
Financial Services Representative
State Employees Federal Credit Union
04.2021 - 09.2023
Accounting Clerk
Rev Federal Credit Union
04.2008 - 03.2021
Associate of Arts - Accounting
Miller Motte Community College