Bryan Oliveira
Charlotte,NC
Overview
2027
2027
years of professional experience
Work History
Sales Lead
Dollar General
Charlotte, NC
12.2025 - Current
- Supervised team of sales associates to enhance customer service and operational efficiency.
- Developed and implemented effective merchandising strategies to maximize product visibility.
- Trained new employees on sales techniques, inventory management, and store policies.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
- Fostered a positive team environment through motivation and conflict resolution strategies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Enhanced client relationships through consistent communication and personalized solutions.
Assistant Manager
Quiktrip
Charlotte, NC
07.2023 - 10.2025
- Assisted in managing daily operations to ensure efficient store performance.
- Implemented inventory control measures to optimize stock levels and reduce waste.
- Trained and mentored new staff on customer service protocols and operational procedures.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Conducted regular audits of merchandise displays for compliance with company standards.
- Analyzed sales data to identify trends, presenting insights to improve operational efficiency.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Boat Detailer
Performance Detail
Charlotte, NC
04.2023 - 07.2024
- Cleaned and polished boat exteriors using industry-standard cleaning products and techniques.
- Adapted quickly to new detailing techniques and equipment as introduced by management.
- Collaborated with team members to complete large-scale yacht detailing projects on schedule and within budget constraints.
- Improved the visual appeal of boats through meticulous waxing, polishing, and buffing of surfaces.
- Earned a reputation for reliability by consistently arriving at job sites punctually and completing work within the agreed-upon timeframe.
- Communicated with manager through radio or telephone contact to receive instructions.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Utilized high-pressure washers to clean vehicles and equipment.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
Deli Clerk
Harris Teeter
Charlotte, NC
09.2020 - 09.2022
- Prepared and sliced deli meats and cheeses to ensure product freshness and quality.
- Provided exceptional customer service by assisting in product selection and answering inquiries.
- Maintained cleanliness and organization of deli area, adhering to food safety standards.
- Operated deli equipment, including slicers and scales, ensuring safe usage and maintenance.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
Package Handler
FedEx Ground
Charlotte, NC
2022 - 2025
- Loaded and unloaded packages efficiently to maintain workflow and productivity.
- Sorted packages based on destination to streamline delivery processes.
- Followed safety regulations to maintain safe work environment.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Supported team morale by fostering positive communication and collaboration among coworkers.
Education
High School Diploma -
Cuthbertson High School
Waxhaw, NC06.2023
Skills
- Team building
- Problem-solving
- Time management
- Teamwork
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Task prioritization
- Self motivation
- Goal setting
Timeline
Sales Lead
Dollar General
12.2025 - Current
Assistant Manager
Quiktrip
07.2023 - 10.2025
Boat Detailer
Performance Detail
04.2023 - 07.2024
Deli Clerk
Harris Teeter
09.2020 - 09.2022
Package Handler
FedEx Ground
2022 - 2025
High School Diploma -
Cuthbertson High School