Bryan Perry
Fort Morgan,CO
Summary
Dynamic Service Manager with a proven track record at Midwest PMS, excelling in team leadership and customer service management. Enhanced service efficiency through effective training programs and critical problem-solving, resulting in improved customer satisfaction. Skilled in project management and reliable in ensuring workplace safety and high-quality service delivery.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
17
17
years of professional experience
Work History
Service Manager
Midwest PMS
Fort Morgan, CO
06.2017 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Managed team schedules and workload distribution to optimize service efficiency.
- Developed and implemented training programs for new staff, enhancing team capabilities.
- Analyzed customer feedback to identify areas for service improvement and satisfaction.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Met with customers to discuss service needs and develop effective and practical solutions.
Fabrication Welder
Interscope MFG
Middletown OH
07.2014 - 05.2017
- Fabricated metal components using MIG and TIG welding techniques to meet project specifications.
- Interpreted blueprints and technical drawings to ensure precise assembly of structures.
- Conducted quality inspections on welded joints, ensuring compliance with safety standards and regulations.
Foreman
Ycom
Melbourne, FL
06.2009 - 07.2012
Ran a pipe crew sewer, water, storm drains
Education
High School Diploma -
Carlisle High
Carlisle OH Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Critical thinking
- Employee training
- Trustworthy and honest
- Workplace safety
- Crew leadership
- Employee supervision
- Service scheduling
- Staff motivation
- New employee hiring
- Service quality management
- Technical troubleshooting
- Estimating and quoting
- Inventory management
- Project management
- Preventive Maintenance
- Mechanical diagnostics
- Performance evaluations
- Sales support
- Heavy equipment operator
- Welding Mig, Stick, Tig
- Mechanic experience (light and heavy)
- Fabricating experience
- General contractor
- Concrete work
Timeline
Service Manager
Midwest PMS
06.2017 - Current
Fabrication Welder
Interscope MFG
07.2014 - 05.2017
Foreman
Ycom
06.2009 - 07.2012
High School Diploma -
Carlisle High