Customer service expert with a focus on upselling and sales enhancement. Proven track record of improving customer experiences and ensuring precise order fulfillment. Adaptable across multiple roles, dedicated to achieving high-quality results.
Overview
6
6
years of professional experience
Work History
Server
Conchy Joe's Restaurant Group
Jensen Beach, Florida
12.2024 - 06.2026
Delivered excellent customer service to elevate dining experiences.
Upsold menu items, boosting sales and customer satisfaction.
Greeted customers, addressed inquiries, and recommended specials to enhance profits.
Operated POS terminals for order input, bill splitting, and total calculations.
Special Event/Warehouse Manager
Golf Wang Merchandising
Los Angeles, California
07.2020 - 10.2024
Collaborated with cross-functional teams to align logistics and inventory requirements, improving operational coordination.
Secured materials, equipment, and personnel resources to fulfill warehouse operational demands.
Supervised daily warehouse operations, ensuring compliance with safety regulations and optimizing workflow.
Developed staff schedules aligned with operational needs and project timelines.
Managed staffing for large-scale special events to ensure smooth execution.
Oversaw construction of pop-up stores and managed all related operations.