Summary
Overview
Work History
Education
Skills
Timeline
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Bryan Roth

Summary

Highly skilled and enthusiastic professional with 12+ years of leadership experience serving in the Marine Corps and with Pediatric Associates. Focused on inspiring and leading others. Very detail oriented and highly skilled in motivating and ensuring members of the team are held accountable and lead their teams in a productive and efficient direction. Places an emphasis on exceptional customer service in order to establish a culture of trust with patients.

Overview

13
13
years of professional experience

Work History

Regional Practice Manager

Pediatric Associates
08.2021 - Current
  • Direct report for five office managers, serving as point of contact for guidance, training, escalated issues, and problem-solving for eight offices within region
  • Managed region during First Choice Pediatrics acquisition by Pediatric Associates, which includes but is not limited to policy implementation, position alignment, and provision of staff support to maintain employee satisfaction
  • Facilitated employee learning and development
  • Created and implemented organizational protocols and procedures
  • Identified opportunities to improve office operations and efficiency
  • Presented quarterly training for office managers and front office staff within the company
  • Assisted in the hiring and termination process for employees as necessary

Office Manager

First Choice Pediatrics
12.2020 - 08.2021
  • Managed and led a team of nine medical receptionists, medical assistants and clinicians
  • Observed the daily flow of patients and directed changes when necessary to ensure efficient cycle time
  • Handled escalated patient complaints and billing questions
  • Maintained the upkeep and cleanliness of the office to ensure quality of care
  • Led the hiring process for medical receptionists and medical assistants within the office

Medical Receptionist

First Choice Pediatrics
02.2020 - 12.2020
  • Control patient flow at the front desk and check out which included the verification of personal identifiable information for the parent and patient
  • Received calls through the Virtual Call Center and assisted with setting up appointments for patients, verified insurance and handled questions from parents and other healthcare offices

Recruiter

United States Marine Corps
01.2017 - 01.2020
  • Prospected, screened, interviewed and processed 60 applicants for enlistment and shipment to Marine Corps Boot Camp
  • Built strong relationships with applicants and their families as well as local high schools, businesses and medical facilities to ensure a trustworthy and meaningful recruitment process
  • Advertised job opportunities on social media platforms
  • Conducted reference checks, background screening and other pre-employment checks to verify applicant met standards for enlistment into the Armed Forces of the United States

Aircraft Maintenance Data Specialist

United States Marine Corps
01.2011 - 01.2017
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft
  • Maintained repair logs to document all corrective and preventive aircraft maintenance
  • Recorded maintenance actions in aircraft logbooks
  • Read and interpreted aircraft documentation to determine repair feasibility and methods

Education

High School Diploma -

Oviedo High School
Oviedo, FL

Skills

  • Proficient with eClincialWorks
  • Planning and Prioritization
  • Staff Supervision
  • Public Speaking
  • Compliance Management
  • Critical Thinking
  • Effective Multitasking
  • Sales and Marketing
  • Training and Development
  • Adaptability
  • Corrective Actions

Timeline

Regional Practice Manager

Pediatric Associates
08.2021 - Current

Office Manager

First Choice Pediatrics
12.2020 - 08.2021

Medical Receptionist

First Choice Pediatrics
02.2020 - 12.2020

Recruiter

United States Marine Corps
01.2017 - 01.2020

Aircraft Maintenance Data Specialist

United States Marine Corps
01.2011 - 01.2017

High School Diploma -

Oviedo High School

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Bryan Roth