Pablo Lora
Garland,Texas
Summary
Professional with a strong background and outstanding leadership in healthcare management. Adept at optimizing practice operations and improving patient care. Demonstrates a keen focus on team collaboration and achieving measurable results, showing adaptability to changing needs. Skilled in strategic planning, staff development, and process improvement. Reliable and results-driven approach. Recognized for effective communication, leadership, and problem-solving abilities. Over 10 years of experience in various roles within the healthcare field. Aspires to contribute expertise to an organization focused on providing evidence-based and exceptional patient care to the community.
Overview
7
7
years of professional experience
Work History
Regional Practice Manager
Discovery Behavioral Heath
07.2024 - Current
- Under my leadership, I coordinate and manage all operations and administrative processes for all 3 behavioral health clinics. Provide strong leadership to ensure the provision of high quality among staff and across departments and programs
- Oversee daily activities and office efficiency
- Maintain a close working relationship with clinicians to communicate practice ongoings, implement office policies, procedures, and training
- Work with office and PPS division to regularly review, audit, and maintain OSHA and HIPAA compliance within practice
- Coordinate meetings and reports for the PPS division leaders.
- Managing providers scheduling
- Hire and train new administrative staff and coordinate provider training
- Conduct annual performance reviews
- Manage and oversee Prior Authorizations for TMS, Spravato, and Prescriptions
Center Operations Manager
Gateway Diagnostic Imaging
05.2023 - 06.2024
- Accountable for delivering high-quality, efficient, and effective services for our Imaging patients and families in a basic center
- Creates a positive and collaborative work environment while supervising the daily activities, patient flow, operations, clinical procedures, and performance of center staff
- Participates in short-term and long-range planning and business development
- Oversaw daily center activities, delegating tasks as necessary to ensure smooth workflow and meet deadlines.
- Enhanced center efficiency by implementing streamlined processes and procedures.
Practice Manager
Oliver Dental Associates
01.2022 - 01.2023
- Lead practice, overseeing staff, and providing excellent care for patients
- Having full accountability for achieving financial objectives, operating efficiency, and excellence in patient care
- Achieves results by building high-performing teams, operations effectiveness, maximizing growth opportunities, having a strong hold on key organizational initiatives, and ensuring the success of the practice
- Developed strong relationships with patients, ensuring high care and satisfaction throughout their experience.
Practice Manager
Dental Associates
05.2018 - 12.2021
- Managed daily business operations of practice through the development of strong partnership relations with the PC and MSO leaders and staff
- Ensures the alignment of the practice with the core purpose and beliefs of the company
- Manages the financial performance of the practice, with a strong emphasis on revenue growth, revenue/expense leverage, asset management, and contribution margin achievement to plan and grow over the prior year
- Managed daily practice operations to optimize appointment scheduling, patient records management, and billing functions.
Education
BA - Healthcare Management
Rasmussen University
Chicago, IL05.2022
Skills
- Operations Optimization
- PowerBI
- Strategic business planning
- Performance metrics
- Policy implementation
- Records management
- Revenue cycle management
- Policy and procedure development
- Employee performance
- Payroll administration
- New hire training
- Staff development
- Budget oversight
- Workflow planning
- Human resources
- Regulatory compliance
- Continuous improvement
- Medical personnel recruitment
- Workflow efficiency
- Decision-making
- Patient education
- Data analysis
- Clinical staff management
Languages
Spanish
Native or Bilingual
Interests
- DIY and Home Improvement
- Outdoor Recreation
- Hiking
- Mindfulness Practices
- Team Sports
- Playing Sports
- Food Tourism
- Reading
- Dancing
- Cooking
Timeline
Regional Practice Manager
Discovery Behavioral Heath
07.2024 - Current
Center Operations Manager
Gateway Diagnostic Imaging
05.2023 - 06.2024
Practice Manager
Oliver Dental Associates
01.2022 - 01.2023
Practice Manager
Dental Associates
05.2018 - 12.2021
BA - Healthcare Management
Rasmussen University
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