Bryan Scroggins
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Business Development Representative
Apex HCM
09.2021 - Current
- Increased client base by identifying potential customers and initiating strategic outreach.
- Developed strong relationships with key industry partners for mutually beneficial collaborations.
- Delivered consistent revenue growth through effective negotiation of contracts and pricing strategies.
- Boosted brand awareness by representing the company at industry events and conferences.
Inside Sales Team Lead
Home Property Solutions
08.2018 - 08.2021
- Boosted team productivity by implementing efficient sales strategies and coaching techniques.
- Developed strong client relationships through consistent communication and attentive customer service.
- Achieved sales targets consistently with proactive lead generation and effective follow-up tactics.
- Enhanced team performance, providing ongoing training and support to all members.
- Collaborated with cross-functional teams to develop comprehensive sales plans and achieve organizational goals.
- Managed key accounts, ensuring long-lasting partnerships through exceptional relationship-building skills.
Dispatcher
XPO Logistics
05.2017 - 08.2017
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Inside Sales Representative
Quality Cleaning Janitor Services
01.2012 - 08.2017
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Collaborated with marketing team to develop targeted promotional campaigns that drove increased engagement from prospective customers.
Education
Associate of Arts - Criminal Justice
Reading Area College
Reading, PA09.2008
Skills
- Lead Prospecting
- Business Relationship Management
- Web Technologies and Services
- Market Research
- Cold-Calling
- Product Expertise
- Account Development
- Account Reconciliation
- Consultative Sales
- Lead Development
- Market Development
- Sales Proposal Creation
- Email Campaigns
- Customer Relationship Management
- Marketing
- Contract Negotiation
- Salesforce
- Lead Generation
- B2C Experience
- Decision Making
Timeline
Business Development Representative
Apex HCM
09.2021 - Current
Inside Sales Team Lead
Home Property Solutions
08.2018 - 08.2021
Dispatcher
XPO Logistics
05.2017 - 08.2017
Inside Sales Representative
Quality Cleaning Janitor Services
01.2012 - 08.2017
Associate of Arts - Criminal Justice
Reading Area College
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