Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bryan Serrano Olazo

Pittsburg,CA

Summary

Efficient and reliable Delivery Associate known for exceptional customer service and timely route completion. Leveraging strong interpersonal communication skills and in-depth knowledge of driving regulations, I consistently ensured efficient package organization and delivery, enhancing customer satisfaction and operational efficiency.

Overview

18
18
years of professional experience

Work History

Delivery Associate

Delivered USA Inc.
Oakely , CA
08.2024 - 01.2025
  • Executed delivery routes with efficiency and punctuality.
  • Delivered exceptional customer service during all transport operations.
  • Adhered to Amazon delivery regulations and protocols consistently.
  • Maintained knowledge of driving regulations with netryodyne for compliance.

Construction Journeyman

Toupin Construction Inc.
Walnut Creek, CA
02.2013 - 03.2024
  • Executed tile installation with precision and attention to detail.
  • Performed carpentry tasks, including framing and finishing work.
  • Conducted electrical installations, ensuring compliance with safety regulations.
  • Completed plumbing repairs and installations for optimal functionality.
  • Installed sheetrock efficiently to prepare surfaces for finishing.

Cashier

Diablo Valley College
Concord , CA
01.2013 - 02.2013
  • Performed cash register operations for cash, check, and credit card transactions with high accuracy.
  • Assisted customers in completing purchases, locating items, and enrolling in reward programs.

Enterprise Rent-A-Car

Customer Service Represenative
San Francisco , CA
06.2008 - 03.2012
  • Delivered high-level customer service by assessing rental needs in-person or via phone.
  • Managed rental reservations, processed returns, and communicated rental terms effectively.
  • Provided specific quotes and addressed general inquiries from customers.
  • Conducted training and workshops for new hires to enhance team performance.
  • Successfully booked over 30 rental vehicles for an individual client, ensuring satisfaction.
  • Handled exit transactions to streamline customer experiences and improve efficiency.

Cashier

Centerplate
San Francisco , CA
05.2007 - 06.2009
  • Managed high-traffic concession stands, ensuring exceptional customer service and satisfaction.
  • Monitored inventory levels to maintain adequate food supply and quality.
  • Ensured cleanliness and organization of concession areas for optimal customer experience.
  • Operated cash register accurately, managing transactions efficiently.

Education

Bachelor of Arts - Asian American Studies

San Francisco State University
San Francisco, CA
2012

Minor in Business Administration

San Francisco State University
San Francisco, CA
2012

Skills

  • Package organization and delivery efficiency
  • Timely route completion
  • Knowledge of driving regulations while using netrodyne
  • Customer service excellence
  • Interpersonal communication skills
  • Work ethic and reliability

References

References available upon request.

Timeline

Delivery Associate

Delivered USA Inc.
08.2024 - 01.2025

Construction Journeyman

Toupin Construction Inc.
02.2013 - 03.2024

Cashier

Diablo Valley College
01.2013 - 02.2013

Enterprise Rent-A-Car

Customer Service Represenative
06.2008 - 03.2012

Cashier

Centerplate
05.2007 - 06.2009

Bachelor of Arts - Asian American Studies

San Francisco State University

Minor in Business Administration

San Francisco State University

Similar Profiles

CREATE PROFILE
Bryan Serrano Olazo