Bryan Shearon
North Liberty
Summary
I am an experienced Ticketing Professional looking to further develop my skills and knowledge in the Ticketing Industry. Along with the ability to think outside the box in different situations, I bring knowledge and experience having worked across the US, and at all levels of the industry from Tenants at all levels, to venues in all market sizes. With all of these I also bring my passion and drive for this industry and to succeed at every level.
Overview
8
8
years of professional experience
Work History
Director of Ticketing
Xtream Arena (OVG)
09.2021 - Current
- Oversaw & managed the health of a 5,000 seat arena Ticket System through the us of the Paciolan Ticket Platform.
- Built all special events with the system, including seat manifests, price tables, hold/kills, discounts, and pre-sales.
- Coordinated with tenant teams (University of Iowa Athletics, and Iowa Heartlanders) to build and maintain their Season Tickets and Single game sales for Volleyball, Gymnastics, and Ice Hockey.
- Oversaw all information being sent and posted through the system and act as liaison between the staff, finance, tenants, and promoters.
- Investigate and resolve all ticket related issues.
- Plan, direct, evaluate and provide leadership to box office personnel.
Senior Box Office Manager
Dallas Fair Park (OVG)
11.2019 - 09.2021
- Oversaw & managed the health of a 90,000 seat Cotton Bowl Stadium, 10,000 seat Arena, 4,000 seat Band Shell, and 277 acres of potential festival space through the use of the Paciolan Ticket Platform.
- Coordinate with all clients who require ticketing for their events, build and maintain all events through the ticket system on their behalf (University of Texas & Oklahoma, Dallas Pride Festival, North Texas Irish Festival)
- Oversaw all information being sent and posted through the ticket system, and acted as liaison between the staff, promoters, ticket system, and the facility.
- Investigate and resolve all ticket related issues.
- Plan, direct, evaluate and provide leadership to box office personnel.
Box Office Manager
Mullins Center (OVG)
05.2017 - 11.2019
- Oversaw & managed the health of a 10,500 seat University Arena Ticket System through the use of the Paciolan Ticket platform
- Built all Special Events within the system, including seating manifests, price tables, hold/kills, discounts, and pre-sales
- Coordinated with the University of Massachusetts Athletics Ticket Department for Season Ticket & Single Game sales for Football, Men's & Women's Basketball, Hockey, and Lacrosse
- Oversaw all information being sent and posted through the ticket system, including being liaison between the staff, promoters, presenters and the facility
- Investigate and resolve all ticket related issues
- Work closely with Promoters Sales & Marketing to set up ticket discounts and promotions
- Plan, direct, evaluate and provide leadership to box office personnel
Assistant Director of Ticketing - Special Events
Chartway Arena (OVG)
09.2016 - 05.2017
- Assisted in the management of a 9,000 seat University Arena Ticket System through the use of the Paciolan Ticket platform
- Assisted in building all events within the system, including seating manifests, price tables, hold/kills, discounts, and pre-sales
- Assisted in coordinating with the Old Dominion University Athletics Department for Season Ticket & Single Game sales for Football, Men's & Women's Basketball, Men's & Women's Soccer, Wrestling, and Baseball
- Oversaw all information being sent and posted through the ticket system, including being liaison between the staff, promoters, presenters and the facility
- Investigate and resolve all ticket related issues
- Work closely with Sales & Marketing to set up ticket discounts and promotions
- Plan, direct, evaluate and provide leadership to box office personnel.
Education
Bachelor of Science - Business Management
University of Central Florida
Orlando, FL05.2013
Skills
- Proficient Knowledge of Microsoft Office (Word, Excel, Publisher, Outlook)
- Working Knowledge of Glitnir & Ticketmaster: Host & Archtics ticketing systems
- Advanced knowledge of the Paciolan Ticketing Platform
- Posses advanced Interpersonal Skills
Accomplishments
- Spectra Venue Management Box Office Star of the Year 2018 (Company is now Oak View Group)
Timeline
Director of Ticketing
Xtream Arena (OVG)
09.2021 - Current
Senior Box Office Manager
Dallas Fair Park (OVG)
11.2019 - 09.2021
Box Office Manager
Mullins Center (OVG)
05.2017 - 11.2019
Assistant Director of Ticketing - Special Events
Chartway Arena (OVG)
09.2016 - 05.2017
Bachelor of Science - Business Management
University of Central Florida
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