Dedicated professional known for strong care coordination and detail orientation. Experienced in educating patients about healthcare options while ensuring efficient delivery of services and equipment. Eager to leverage skills to enhance patient experiences and operational effectiveness.
Overview
15
15
years of professional experience
2009
2009
years of post-secondary education
Work History
Hospital Liaison
Rotech Healthcare
Conover, NC
10.2024 - Current
Coordinated patient care with healthcare providers and families to create and implement effective treatment plans.
Facilitated communication between medical staff and patients to improve understanding of services and support decision-making.
Educated patients on available healthcare options and resources for recovery support.
Managed daily operations, ensuring attention to detail and efficiency in service delivery.
Ensured timely delivery of durable medical equipment for patient care.
Self Employed Delivery Driver
Bonzer Logistics
Statesville
08.2022 - 10.2024
Specialized in same-day and expedited delivery, ensuring timely arrival of packages.
Delivered packages to various locations within designated timeframes.
Ensured safe handling and transportation of goods during deliveries.
Maintained accurate delivery and customer interaction records to support service quality.
Implemented time management strategies to maximize delivery efficiency.
Coordinated delivery schedules to optimize product arrival times.
Delivery Driver/Safety Team Co-Chair
United Parcel Service, UPS
Statesville, North Carolina
10.2010 - 08.2022
Operated delivery vehicles adhering to safety regulations to ensure secure and timely deliveries.
Delivered packages efficiently across designated routes daily.
Communicated with customers about delivery schedules and resolved issues to enhance customer satisfaction.
Demonstrated to all senior and new delivery drivers proper handling and lifting procedures to avoid injury.
Instructed drivers on healthy eating habits and hydration to promote well-being and safety during shifts.
Built stretching regimes for all ages of employees.