Bryan Turpin
Erlanger
Summary
Dynamic professional with a proven track record at multiple professions, enhancing customer satisfaction and streamlining service operations. Expert in merchandise planning and fostering organizational growth, I bring a blend of strong work ethic and friendly demeanor. Achieved significant improvements in service delivery by leveraging complex computer systems and conducting thorough risk assessments.
Overview
17
17
years of professional experience
Work History
Server
Bru Burger
Fort Mitchell, KY
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Merchandising Associate
Chas E. Seligman Distributing
Hebron, KY
05.2024 - Current
- Improved product visibility by creating eye-catching merchandise displays.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
Delivery Driver
Snappy Tomato
Florence, KY
06.2021 - 05.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Pretrial Officer
Administrative Office of the Courts
Burlington, KY
01.2016 - 08.2020
- Increased defendant accountability by monitoring compliance with release conditions and reporting violations to the court.
- Improved pretrial services by conducting thorough and accurate risk assessments of defendants.
- Enhanced public safety by implementing effective supervision strategies for pretrial defendants.
- Provided consistent follow-up with defendants under supervision, verifying adherence to imposed conditions while offering guidance as necessary.
- Used complex computer systems to input clients information and keep records updated.
Server/Bartender Trainer
Famous Daves BBQ
Florence, KY
08.2008 - 03.2020
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Science - Criminal Justice
Northern Kentucky University
Newport, KY12-2012
High School Diploma -
Lloyd Memorial High School
Erlanger, KY06-2004
Skills
- Strong work ethic
- Merchandise planning
- Positive attitude
- Organizational growth
- Complex computer systems
- Risk and needs assessments
- Friendly and outgoing
- Organizational skills
Languages
English
Timeline
Server
Bru Burger
06.2024 - Current
Merchandising Associate
Chas E. Seligman Distributing
05.2024 - Current
Delivery Driver
Snappy Tomato
06.2021 - 05.2024
Pretrial Officer
Administrative Office of the Courts
01.2016 - 08.2020
Server/Bartender Trainer
Famous Daves BBQ
08.2008 - 03.2020
Bachelor of Science - Criminal Justice
Northern Kentucky University
High School Diploma -
Lloyd Memorial High School