Bryan vilchez
miami
Summary
Dynamic Store Manager with a proven track record at All Star Elite, excelling in customer service and inventory control. Recognized for enhancing sales through innovative visual merchandising and effective team training. Adept at resolving customer complaints and maintaining a clean, compliant store environment, ensuring a positive shopping experience.
Overview
4
4
years of professional experience
Work History
Store Manager
All Star Elite
12.2024 - Current
- Managed daily store operations, ensuring efficient workflow and high service standards.
- Trained and supervised team members to enhance customer service experience.
- Implemented inventory management practices to optimize stock levels.
- Developed promotional displays to increase product visibility and drive sales.
- Monitored sales trends and collaborated with staff on strategies for improvement.
- Maintained compliance with health and safety regulations within the store environment.
Store Manager
Spirit Halloween Super Store
08.2024 - 11.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assistant Store Manager
Levi's Outlet Store
08.2023 - 04.2024
- Assisted in daily operations, ensuring efficient store functioning and optimal customer service.
- Managed inventory control, including stock replenishment and visual merchandising standards.
- Trained and supported new team members, fostering a collaborative work environment.
- Executed sales strategies to enhance customer engagement and drive store profitability.
Supervisor
Adidas
01.2022 - 08.2023
- Supervised daily operations, ensuring adherence to brand standards and quality control protocols.
- Mentored team members, fostering skill development and enhancing overall performance.
- Implemented process improvements to streamline workflow and increase efficiency in production areas.
- Coordinated inventory management, optimizing stock levels to meet production demands effectively.
Education
Associate of Arts - Business Administration
Miami Dade College
Miami, FL05-2019
Skills
- Daily operations management
- Customer service excellence
- Inventory control
- Cash handling procedures
- Visual merchandising standards
- Sorting data
- Data validation
- Spreadsheet organization
- Clean store maintenance
- Performance monitoring
- Customer complaint resolution
- Multitasking and organization
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Store Manager
All Star Elite
12.2024 - Current
Store Manager
Spirit Halloween Super Store
08.2024 - 11.2024
Assistant Store Manager
Levi's Outlet Store
08.2023 - 04.2024
Supervisor
Adidas
01.2022 - 08.2023
Associate of Arts - Business Administration
Miami Dade College