Bryan W. Nixon
Tucson
Summary
Strategic Scheduling Specialist with over a decade of experience in workforce coordination and cybersecurity. Expertise in planning and managing complex staffing needs to enhance operational efficiency. Leverages U.S. Air Force discipline and customer service background to deliver effective scheduling solutions. Skilled in Microsoft Office Suite, including Excel, Word, and Outlook.
Overview
17
17
years of professional experience
Work History
Member Services Associate / Scheduling Coordinator
Costco Wholesale
Tucson
09.2021 - Current
- Coordinated department schedules to ensure balanced staffing levels and facilitate smooth daily operations.
- Adjusted schedules and shifts to ensure adequate coverage during absences.
- Utilize Microsoft Excel and Kronos scheduling systems to forecast labor needs and evaluate coverage efficiency.
- Resolved member inquiries promptly and professionally, enhancing overall customer service experience.
- Compiled weekly staffing reports to aid management in effective planning and labor budget control.
- Uphold Costco’s strict data protection and privacy standards when managing employee and member information.
Cybersecurity Specialist & Unit Career Advisor
United States Air Force
05.2009 - 11.2019
- Led cybersecurity operations securing network infrastructures and communication systems across multiple units.
- Executed compliance audits in accordance with Department of Defense cybersecurity regulations to uphold security standards.
- Advised over 250 Airmen on professional growth and career advancement as Unit Career Advisor.
- Coordinated and optimized training, readiness, and mission support schedules to ensure operational efficiency.
- Oversaw personnel timelines for deployments, performance reviews, and certification programs, enhancing unit readiness.
- Recognized for precision, leadership, and efficiency in scheduling-critical and mission-sensitive environments.
Education
High School Diploma -
San Lorenzo High School
San Lorenzo, CA01.1996
Skills
- Workforce scheduling
- Shift management
- Kronos system management
- Process improvement
- Customer Service
- Personnel training
- Team leadership
- Cross-Functional Communication
- Microsoft Office
- Google Workspace
- Data Entry Accuracy
- Windows & Linux Environments
Timeline
Member Services Associate / Scheduling Coordinator
Costco Wholesale
09.2021 - Current
Cybersecurity Specialist & Unit Career Advisor
United States Air Force
05.2009 - 11.2019
High School Diploma -
San Lorenzo High School