Dynamic Sales/Account Manager with a proven track record at Nova Medical Centers, excelling in account development and relationship management. Expert in contract negotiations and CRM utilization, consistently surpassing client acquisition goals. Adept at training teams and fostering strong client relationships, driving significant revenue growth in competitive markets.
Overview
27
27
years of professional experience
2
2
Certifications
Work History
Account Manager/ Sales, Industrial Director
Nova Medical Centers, Conroe
05.2012 - 09.2025
Tasked with growing and maintaining the Montgomery and Walker County market by acquiring new clients, aiming to improve and grow services while securing their clients’ commitment to utilize our facilities.
Acquired strong negotiation skills in conflict resolution, strategic planning, and persuasive communication; consistently securing favorable outcomes.
Trained and mentored several new hires in utilization of CRM Software, cold calling, selling skills, territory management, and overall account maintenance.
Delivered sales presentations to numerous prospective and existing clients.
Daily cold calling of prospective clients to secure a face-to-face meeting with the goal of establishing new accounts while increasing the number of services utilized.
Consistently surpassed expectations for new client acquisition and client’s utilization of Nova’s medical facilities.
Acted as main point of contact in matters relating to client concerns and needs.
Developed successful customer relationships to boost sales opportunities.
Negotiated contracts and closed deals, focusing on long-term benefits for both the company and the client.
Utilized CRM tools to track client interactions, sales opportunities, and account history.
Onboarded new team members to integrate into organization.
Established strong relationships with decision-makers and influencers within client organizations.
Regional Sales Manager, Southwest
Reality Engineering Enterprises
08.2011 - 05.2012
Dental software start-up, developed and marketed dental software solutions to dental clinics.
Territory Manager
Straumann USA
02.2007 - 04.2011
Managed and grew a million-dollar territory in the Houston South market.
Work closely with Periodontist, Oral Surgeons, and General Dentist with their implant and restorative cases.
Exceeded expectations of new product launches of Rox-Solid implants, Allograft bone, and Guided Surgery software.
Coordinate and manage CE Programs for surgical and restorative dentists.
Regional Sales Manager
Omnii Preventive Care, a 3M ESPE Company
01.2003 - 02.2007
Managed over 20 Preventive Care Consultants in the Central US as Regional Sales Manager.
Weekly Co-travels training Consultants on sales techniques, account management, upselling product line and implementation of preventive care protocols.
Expand the Houston market by acquiring new clients, growing existing clients, through educating dentist, dental hygienist and dental assistants on Omnii’s preventive care protocols.
Cultivated advanced negotiation skills encompassing conflict resolution, strategic planning, and persuasive communication, demonstrated by a consistent track record of achieving favorable outcomes.
Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Health Services Manager
Concentra Medical Centers
02.1999 - 09.2001
Tasked with maintaining and expanding the Houston, North Post Oak market.
Consistently increased clinic revenue through developing existing accounts and recapturing lost accounts.
Successfully maintained and developed a large client within the Houston market.
Education
BBA - Business Management
Sam Houston State University
Huntsville, TX
12.1994
Skills
Account development and lead prospecting
Contract preparation
Needs analysis
Customer training and support
Relationship management
Cold calling techniques
Sales negotiations
CRM proficiency
Territory management
Systems and software expertise
Business development strategies
Communication skills
Certification
Professional Selling Skills - AchieveGlobal
Accomplishments
Top Performer Award - 2018 thru 2024, Exceeded annual sales target
Affiliations
ORWALL Board of Directors, The Woodlands, TX (2004-2012)
Account Manager Sales & Business Development Coordinator - Southeast Region at Blood AssuranceAccount Manager Sales & Business Development Coordinator - Southeast Region at Blood Assurance