Bryan Zuniga
Lake Forest,CA
Summary
Dynamic Sales Associate with proven expertise at Shell Gas Station, excelling in customer service and relationship building. Recognized for enhancing customer loyalty through effective problem-solving and efficient cash handling. Committed to maintaining store organization and visual appeal, driving repeat business and ensuring a seamless shopping experience.
Overview
1
1
year of professional experience
Work History
Sales Associates
Shell Gas Station
Lake Forest, CA
08.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained cleanliness and organization of store displays and merchandise for optimal presentation.
- Processed fuel sales and managed inventory levels to prevent stock shortages.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Resolved customer complaints promptly, contributing to increased customer loyalty and retention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Mission Viejo High School
25025 Chrisanta Dr, Mission Viejo, CA 92691Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Exceptional customer service
Relationship building
Cash handling
Cash register operation
Stocking and receiving
Client service
Languages
Spanish
Native or Bilingual
Timeline
Sales Associates
Shell Gas Station
08.2025 - Current
High School Diploma -
Mission Viejo High School