Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryana Alexander

Canby

Summary

Dynamic leader with proven expertise in customer service and team management. Skilled in training staff and over-watching processes to enhance operational efficiency and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Person in Charge

Jimmy John's Gourmet Sandwiches
07.2023 - 01.2026
  • Supervised daily operations to ensure high-quality customer service and efficient sandwich preparation.
  • Trained new team members on food safety procedures and operational standards.
  • Implemented inventory management practices to reduce waste and optimize stock levels.
  • Streamlined order fulfillment processes, enhancing speed of service during peak hours.
  • Increased customer satisfaction through consistent communication, timely updates, and effective problem solving.


Front Counter Worker

Burgerville
03.2022 - 06.2023
  • Provided exceptional customer service in fast-paced environment to enhance guest satisfaction.
  • Operated POS systems efficiently to process transactions and manage orders accurately.
  • Assisted in training new staff on operational procedures and company policies.
  • Maintained cleanliness and organization of work area to ensure compliance with health standards.
  • Collaborated with team members to streamline order fulfillment processes, reducing wait times.
  • Handled customer inquiries and resolved issues promptly to foster positive experiences.
  • Fostered positive relationships with regular clientele by remembering their preferences along with their names.

Education

High School Diploma -

Canby High School
Canby, OR

Skills

  • Great time and organizational skills
  • Very goal oriented
  • Good at helping keep employee morale up
  • Conflict resolution
  • Customer service
  • Effective leadership
  • Team management

Timeline

Person in Charge

Jimmy John's Gourmet Sandwiches
07.2023 - 01.2026

Front Counter Worker

Burgerville
03.2022 - 06.2023

High School Diploma -

Canby High School