Bryana BYNDLOSS
Hollister,MO
Summary
Experienced hospitality and customerservice professional with over 8 yearsof combined experience in luxury resorts,food & beverage service,bartending, tourism sales, and internationalclient support. I have developed the professionalism and adaptability required to thrive in high-standard environments
Overview
2
2
Languages
11
11
years of professional experience
Work History
STEWARD
Big Cedar Lodge
Hollister, MO
06.2026 - Current
- Operated industrial dishwashing equipment to thoroughly wash, sanitize, and disinfect dishes, glassware, flatware, cookware.
- Complied with safety standards and sanitation regulations consistently.
- Maintained cleanliness and organization in dining areas and kitchens to support a hygienic dining environment.
- Collected, sorted, and transported dirty dishes from dining areas and kitchen stations to dishwashing area, ensuring timely availability of clean dishware for service.
Housekeeping Attendant
Couples Tower Isle
St mary , , Jamaica
06.2023 - 11.2023
- Cleaned and serviced guest rooms, suites, and common areas to maintain five-star resort standards.
- Changed linens, replenished amenities, vacuumed, dusted, and sanitized surfaces, enhancing overall guest comfort and satisfaction.
- Reported maintenance issues, addressed guest requests professionally, ensuring adherence to safety, hygiene, and confidentiality protocols.
- Adhered to safety protocols when using cleaning chemicals and equipment to ensure a safe working environment.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Completed daily checklists to accurately document task completion, contributing to efficient housekeeping operations.
COCKTAIL WAITRESS
Beaches Ocho Rios
01.2017 - 03.2017
- Provided exceptional table and lounge service by taking and delivering cocktail, wine, beer, and non-alcoholic beverage orders promptly.
- Memorized drink menus, cocktail ingredients, and daily specials to provide accurate answers to customer inquiries and make tailored recommendations.
- Greeted guests promptly with a warm and friendly attitude, enhancing overall dining experience and guest satisfaction.
- Presented menus, explained daily specials, and answered questions about menu items, ingredients, and preparation methods.
WAITRESS
Grand Bahia Principe
03.2015 - 05.2015
- Provided exceptional table and lounge service by taking and delivering cocktail, wine, beer, and non-alcoholic beverage orders promptly.
- Greeted guests promptly with a warm and friendly attitude, fostering a welcoming atmosphere that encouraged repeat visits.
- Presented menus and explained daily specials while answering questions about menu items and preparation methods to guide informed dining choices.
- Memorized drink menus, cocktail ingredients, and daily specials to provide accurate answers and tailored recommendations to enhance guest satisfaction.
Education
House Keeping Certification - House Keeping And Front Office
St Monica's College
Jamaica01-2023
CERTIFICATION IN FOOD & NUTRITION MANAGEMENT -
St. Deborah's Hospitality & Training School
Jamaica01-2015
Caribbean Examinations Councel -
Marymount High School
06-2014
Skills
- Dishwashing Operations
- Sanitation Compliance
- Hygiene Standards
- Operational Support
- Housekeeping
- Room Attendant Services
- Inventory Management
- Cash Handling
- POS Systems
- Customer Service
- Attention to Detail
- Team Collaboration
- Interpersonal Skills
Personal Information
Nationality: Jamaican
Languages
English
Professional
Spanish
Limited
Timeline
STEWARD
Big Cedar Lodge
06.2026 - Current
Housekeeping Attendant
Couples Tower Isle
06.2023 - 11.2023
COCKTAIL WAITRESS
Beaches Ocho Rios
01.2017 - 03.2017
WAITRESS
Grand Bahia Principe
03.2015 - 05.2015
House Keeping Certification - House Keeping And Front Office
St Monica's College
CERTIFICATION IN FOOD & NUTRITION MANAGEMENT -
St. Deborah's Hospitality & Training School
Caribbean Examinations Councel -
Marymount High School