Bryana Gallagher
Columbus,OH
Summary
I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals
Overview
8
8
years of professional experience
Work History
General Manager
Wendys Restaurant
2021.07 - Current
- Built customer-focused solutions
- Enhanced overall company growth
- Optimized workflow and communication
- Improved operational efficiency
- Improved customer retention
Assistant General Manager
Wendys Restaurant
2020.01 - 2021.07
- Optimized scheduling procedures
- Identified new growth opportunities
- Improved overall team satisfaction
- Coordinated with the supply chain management team
- Developed comprehensive growth strategies
- Motivated, trained, and disciplined employees to maximize performance
- Increased customer satisfaction by addressing and resolving concerns in a timely manner
Shift Leader
Wendys Restaurant
2019.01 - 2020.01
- Trained new employees and delegated daily tasks and responsibilities
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
Cashier/Food Prep
Wendys Restaurant
2016.10 - 2019.10
- Implemented appropriate portioning and handling
- Trained several new employees on food safety protocols
- Devised new cleaning strategies for the prep zone
- Assisted co-workers during rush periods
- Implemented organization strategies for the prep zone
Education
High School Diploma -
Horizon Science Academy
Skills
- Time Management and Prioritization
- Leadership and team building
- Efficient multi-tasker
- Training and coaching
Timeline
General Manager
Wendys Restaurant
2021.07 - Current
Assistant General Manager
Wendys Restaurant
2020.01 - 2021.07
Shift Leader
Wendys Restaurant
2019.01 - 2020.01
Cashier/Food Prep
Wendys Restaurant
2016.10 - 2019.10
High School Diploma -
Horizon Science Academy