Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Veronicas Insurance
12449 Central Ave, Chino CA 91710
06.2023 - Current
Calculated quotes and educated potential clients on insurance options.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Responded to customer calls swiftly to resolve issues and answer questions.
Utilized CRM software to manage client relationships.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Obtained underwriting approval by completing application for coverage.
Provided coverage option information to assist clients in protecting assets.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Sales Associate
IFX4U
Colton, CA
02.2023 - 06.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Cable Assembler
HILZ ELECTRONICS
Lake Elsinore, CA
07.2017 - 06.2021
Identified and corrected defects to bring completed products in line with tolerances.
Trained new employees in assembly skills to improve team production levels.
Labeled components and monitored use to keep accurate records.
Utilized soldering and welding equipment to join and secure components in place.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Stayed up-to-date on electrical codes and safety procedures to maintain efficiency and safety.