Bryan D Linares Gomez
University Place,WA
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
6
6
years of professional experience
Work History
Server
Moctezuma’s Mexican Restaurant & Tequila Bar
4628 Point Fosdick Dr, Gig Harbor, WA 98335, Washinton
05.2023 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Implemented feedback from customers to improve service quality and menu offerings.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Explained menu items, describing ingredients and cooking methods upon request.
- Provided excellent customer service to ensure satisfaction.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stocked service areas with supplies during slow periods.
General Manager
Antojo’s Mexican Grilled
University Place, WA
11.2022 - 01.2025
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Developed service and sales strategies to improve retention and revenue.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Designed sales and service strategies to improve revenue and retention.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Tracked monthly sales to generate reports for business development planning.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Busser,Expo, Food Runner, Host
The Broken Yolk Caffe
28621 Marguerite Pkwy, Mission Viejo, CA 92692
02.2020 - 10.2022
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
- Notified manager of issues with equipment or breakage.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Wiped down and cleaned chairs, booths, and highchairs.
- Assisted in the training of new bussers, sharing knowledge and best practices.
- Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
Education
Some College (No Degree) - Ingeniero Industrial
Universidad UniverMilenium Campus
Mexico, MESkills
- Table resetting
- Hostess support
- Food inspection
- Team member support
- Order delivery practices
- Safe food handling
- Food sales and promotion
- Positive guest interactions
Timeline
Server
Moctezuma’s Mexican Restaurant & Tequila Bar
05.2023 - Current
General Manager
Antojo’s Mexican Grilled
11.2022 - 01.2025
Busser,Expo, Food Runner, Host
The Broken Yolk Caffe
02.2020 - 10.2022
Some College (No Degree) - Ingeniero Industrial
Universidad UniverMilenium Campus