Bryanna Brigolin
Shelby Township,MI
Summary
Experienced with client relations and problem-solving, consistently improving client satisfaction. Utilizes effective communication and relationship management to address client needs. Track record of adaptability and teamwork in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Client Specialist
Milan Laser Hair Removal
Royal Oak, MI
10.2024 - Current
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Developed strong relationships with key clients, resulting in increased revenue and repeat business.
- Maintained detailed records of all client interactions, transactions, and correspondence, ensuring easy retrieval of information when needed and promoting transparency in communication across the team.
Sales Team Leader
Aerie By American Eagle
Troy, MI
09.2023 - 10.2024
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Implemented new sales techniques and tools that led to increased efficiency and effectiveness in acquiring new customers.
Dog Daycare Attendant
The Barkshire
Troy, MI
07.2021 - 09.2023
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
Front Desk Manager
Crunch Fitness
Warren, MI
07.2020 - 07.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Kept accounts in balance and ran daily reports to verify totals.
Food Service Associate
Panera Bread
Sterling Heights, MI
10.2018 - 07.2020
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Enhanced customer satisfaction by providing timely and efficient food service.
Education
High School Diploma -
Cousino High School
Warren, MI06.2019
Skills
- Performance tracking
- Exceptional communication
- Teamwork and collaboration
- Customer service
- Multitasking
Timeline
Client Specialist
Milan Laser Hair Removal
10.2024 - Current
Sales Team Leader
Aerie By American Eagle
09.2023 - 10.2024
Dog Daycare Attendant
The Barkshire
07.2021 - 09.2023
Front Desk Manager
Crunch Fitness
07.2020 - 07.2021
Food Service Associate
Panera Bread
10.2018 - 07.2020
High School Diploma -
Cousino High School