Results-driven manager with expertise in team management, customer service, and inventory control. Proven ability to enhance retail operations and resolve customer issues effectively.
Overview
7
7
years of professional experience
Work History
Manager
CitiTrends
Atlanta, Georgia
01.2019 - Current
Ensured seamless daily operations in retail environment to enhance customer experience.
Managed staff schedules and delegated tasks to optimize team performance.
Trained new employees on company policies and customer service standards.
Oversaw inventory management and restocking procedures for efficient merchandise display.
Resolved customer complaints promptly to maintain a positive shopping experience.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.