Bryanna Duval

•Assist with patient intake, vital signs, medical histories, preparing patients for exams, and providing direct support during procedures.

•Perform basic clinical tasks such as

administering injections, collecting specimens, and assisting with minor in-office procedures.

•Prepare and maintain examination

rooms, sterilize instruments, and ensure medical supplies and equipment are

properly stocked and functioning.

•Maintain sterile environments, follow infection control standards, ensure patient confidentiality (HIPAA), and comply with healthcare regulations.

•Work alongside physicians, nurses, and other healthcare professionals while educating patients on treatment plans, medications, and follow-up care.

•Greet and assist patients, verifying demographics and insurance eligibility.

•Schedule and coordinate patient appointments, referrals, and provider

schedules.

•Manage front desk operations including check-in, payments, and receipts.

•Maintain accurate patient records and ensure compliance with privacy

regulations.

•Process medical records requests and prepare billing/encounter forms.

•Communicate effectively with patients regarding clinic procedures, accounts,

and services.

•Managed daily operations including scheduling, budgeting, and record-

keeping.

•Delivered professional, client-focused service to build strong customer

relationships.

•Maintained accurate financial, inventory, and data records with attention to

detail.

•Resolved client concerns effectively, demonstrating strong problem-solving

and communication skills.

•Promoted services through social media and community engagement to

strengthen outreach.

•Developed relationships with key stakeholders, such as suppliers and vendors in order to secure advantageous

terms for the company.

•Participated in trade shows, conventions, and other events related to industry promotion.

•Developed effective strategies for increasing customer satisfaction and

engagement, resulting in an increase in sales revenue.

•Provided friendly, helpful customer service to assist shoppers and answer product questions.

•Operated POS system to process purchases, returns, and exchanges accurately and efficiently.

•Promoted store credit cards and loyalty programs to increase sign-ups and meet daily goals.

•Maintained organized, clean, and well-stocked sales floor to meet company standards.

•Assisted with stocking, merchandising, and arranging displays to maximize sales appeal.

•Worked efficiently in a fast-paced environment while handling multiple tasks.

•Collaborated with team members to ensure smooth daily store operations.

•Followed company policies and procedures to deliver a positive shopping experience and prevent loss.

•Operated POS system to take orders, process payments, and handle cash and card transactions.

•Delivered friendly, fast, and accurate customer service in a high-volume restaurant environment.

•Ensured order accuracy and quality before serving guests.

•Maintained speed, organization, and efficiency during peak rush hours.

•Kept front-of-house areas clean, stocked, and compliant with sanitation standards.

•Used strong menu knowledge to upsell combos, add-ons, and promotions.

•Worked closely with team members to ensure smooth daily operations.

•Followed company policies and service standards to create a positive guest experience.