Bryanna Heitzman
Oak Point,TX
Summary
Accomplished professional with a proven track record at Ulta Beauty Inc., specializing in training and leadership. Expert in enhancing customer experiences and team performance through effective coaching and dependability. Demonstrated ability to improve operational efficiency and foster positive environments.
Overview
4
4
years of professional experience
Work History
Lead Cashier
Ulta Beauty Inc.
06.2023 - Current
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and providing great guest service.
- Processed both cash and card purchases and returns.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
Beauty Advisor
Ulta Beauty Inc.
10.2022 - 06.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Gymnastics Coach
Best Gymnastics
03.2021 - 02.2023
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Developed strong relationships with families, maintaining open lines of communication regarding athlete development both in and out of the gym setting.
- Evaluated gymnasts'' progress through regular assessments, adjusting training plans accordingly for optimal results.
Team Member
Tropical Smoothie
06.2020 - 11.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Education
Bachelor's of Education - Kinesiology
University of North Texas
Denton, TX12.2025
High School Diploma -
Braswell High School
Aubrey, TX05.2022
Skills
- Training and coaching
- Customer Assistance
- Leadership
- Dependability
- Cash Handling
- Manager support
- Punctual and Reliable
- Positive Attitude
Timeline
Lead Cashier
Ulta Beauty Inc.
06.2023 - Current
Beauty Advisor
Ulta Beauty Inc.
10.2022 - 06.2023
Gymnastics Coach
Best Gymnastics
03.2021 - 02.2023
Team Member
Tropical Smoothie
06.2020 - 11.2020
Bachelor's of Education - Kinesiology
University of North Texas
High School Diploma -
Braswell High School
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